Change Manager

A 1 L; Midrand; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A mobile communications client in Midrand is seeking a Change Manager for a 6-month contract. This role involves managing changes to minimize disruption in IT services. Candidates should have a Bachelor's in IT Business Administration, ITIL certification, and at least 5 years of IT Service Management experience, with a proactive mindset and excellent stakeholder management skills.

Qualifications

• 5 years of experience in IT Service Management.
• At least 2 years in Change Management.
• ITIL Foundation certification, Intermediate or Expert preferred.

Responsibilities

• Manage the lifecycle of all changes in IT services.
• Ensure minimal disruption to IT services and business operations.
• Implement standardized methods and procedures for changes.

Skills

Excellent communication skills

Analytical abilities

Problem-solving abilities

Organizational skills

Ability to manage multiple priorities

Proactive mindset

Education

Bachelors degree in IT Business Administration or related field

Tools

ServiceNow

BMC Remedy

Job description

Our client in the mobile communications sector is seeking a Change Manager on a contract duration of 6 months.

Job Purpose

The Change Manager is responsible for managing the lifecycle of all changes ensuring minimal disruption to IT services and business operations. This role ensures that standardized methods and procedures are used for efficient and prompt handling of all changes enabling beneficial changes to be made with minimal risk.

Qualifications & Experience

• Bachelors degree in IT Business Administration or related field.
• ITIL Foundation certification (ITIL Intermediate or Expert preferred).
• 5 years of experience in IT Service Management with at least 2 years in Change Management.
• Experience with ITSM tools (e.g. ServiceNow BMC Remedy).
• Strong understanding and practice of Incident Problem and Change Management process in a IT environments and service delivery models.

Skills & Competencies

• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• High attention to detail and organizational skills.
• Ability to work under pressure and manage multiple priorities.
• Proactive mindset with a focus on continuous improvement.

Employment Type : Contract

Experience : years

Vacancy : 1