Change and Communications Specialist

Whizants (Pty) Ltd.; South Africa; Hybrid; ZAR 500 000 - 800 000; Full time

Job summary

A dynamic consulting firm in South Africa is seeking a Change Management Specialist to support change initiatives through effective communication and training. The ideal candidate will have 5–7 years of experience, strong facilitation skills, and a bachelor’s degree in a relevant field. Key responsibilities include implementing change strategies and crafting engaging communications to drive employee adoption and engagement.

Qualifications

• 5–7 years’ experience in Change Management, Communications, or Learning & Development.
• Proven experience delivering in complex environments with multiple stakeholders.
• Strong writing, facilitation, and presentation skills.

Responsibilities

• Implement change management strategies that maximise adoption and minimise resistance.
• Craft engaging communications that align with programme objectives.
• Facilitate learning sessions to build capability for change.

Skills

Change Management

Communications

Training & Development

Stakeholder Engagement

Digital Tools proficiency

Education

Bachelor’s degree in Communications, Organisational Development, Psychology, or related field

Tools

MS Forms

Miro

Canva

MS Teams

SharePoint

Job description

Purpose of the Role

To support the design, delivery, and embedding of change and communication interventions across key programmes. The specialist will apply an action-learning and training lens to drive employee engagement, enable adoption of new ways of working, and build communication capability across the business.

Key Responsibilities

Change Management

• Co-create and implement change management strategies that maximise adoption and minimise resistance.
• Conduct stakeholder analyses, readiness assessments, and impact analyses.
• Support champions and leaders in embedding change through engagement, storytelling, and practical tools.
• Develop and facilitate action learning experiences that strengthen ownership and collaboration.

Communications

• Craft clear, engaging, and purpose-driven communications that align to programme objectives.
• Develop key messaging frameworks, campaign content, and storytelling assets.
• Coordinate newsletters, town hall content, videos, and digital communications.
• Support leadership communications and create toolkits to maintain message consistency.

Training and Development

• Design and facilitate learning sessions, workshops, and masterclasses to build capability for change.
• Translate technical or project content into simple, learner-friendly formats.
• Apply adult learning and experiential learning principles to create impactful experiences.
• Monitor feedback and learning outcomes to inform continuous improvement.

Required Skills & Experience

• Minimum 5–7 years’ experience in Change Management, Communications, or Learning & Development.
• Proven experience delivering in complex environments with multiple stakeholders.
• Strong writing, facilitation, and presentation skills.
• Experience with digital tools (MS Forms, Miro, Canva, MS Teams, SharePoint).
• Understanding of ADKAR, Kotter, or similar change frameworks.
• Experience in designing and facilitatingAction LearningandTraining Programmes.
• Exposure to large-scale organisational change initiatives preferred (insurance/financial services advantageous).

Qualifications

• Bachelor’s degree in Communications, Organisational Development, Psychology, or related field.
• Certification in Change Management (Prosci or equivalent) advantageous.
• Adult Learning / Facilitation qualification or experience desirable.

Personal Attributes

• Passionate about people, learning, and organisational culture.
• Purpose-driven, energetic, and collaborative.
• Strong relationship builder and natural storyteller.
• Able to simplify complexity and connect people to meaning.
• Self-managed with a delivery mindset.