Centurion Help Desk Technician

Eastern Personnel Consultants / Oostelike Personeel Konsultante; Centurion; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading recruitment agency is seeking a Help Desk Technician based in Centurion. This permanent, full-time role requires over 2 years' experience in IT configuration and support. Responsibilities include providing user support for systems, assisting with hardware and software troubleshooting, and maintaining asset registers. Ideal candidates will have a strong understanding of network operations and excellent troubleshooting skills. A salary between R20,000 and R25,000 CTC per month will be offered, along with provident fund benefits.

Benefits

Provident Fund

December Bonus

Qualifications

• Over 2 years' experience in IT configuration and support.
• Experience in LAN, Wireless, and WAN networks.
• Familiarity with Microsoft environment and applications.

Responsibilities

• Support users on new and existing systems.
• Assist the team with hardware and software troubleshooting.
• Maintain asset register and user configurations.

Skills

IT troubleshooting

Client interaction experience

Desktop support

Basic endpoint security

Education

Matric with Mathematics

Tools

Office 365

Microsoft infrastructure

Job description

Centurion Help Desk Technician

Legal requirements: Must be a South African Citizen with a clean criminal background and ITC (no bad debt) - checks will be done on shortlisted applicants.

Appointment: Permanent, full-time position

Salary: R20 000 – R25 000 CTC per month

Benefits: Provident Fund and December Bonus

Working hours: Monday – Friday from 08:00 to 17:00

Qualifications and Experience

• More than 2 years' experience with configuring and setting up IT of systems.
• Matric with Mathematics
• L1 LAN Network (Basic)
• L1 Wireless Network (Basic)
• L1 WAN Network (Basic)
• L1 Phones & Printers (Basic)
• L1 Remote support (Basic)
• L1 Office 365 (Basic)
• L1 Active Directory (Basic)
• L1 Microsoft infrastructure skills (Basic)
• L1 Hardware & Software maintenance (Basic).
• Good understanding of Microsoft Environment
• Client interaction experience
• Desktop Support
• Basic Endpoint Security

Job Purpose

• Support users new and established systems (Vision, Back-up, Workstations, basic network, Printing and Microsoft applications).
• Support IT hardware infrastructure at Cape Town Distribution Centre and Cape Branch Offices.
• Technical knowledge of Hardware and Software deployment and troubleshooting.
• Excellent troubleshooting skills with rapid resolution.
• IT hardware and software support.
• Assist operational team with WMS, Office 365, antivirus and Windows support at Head Office.
• Assist operational team with branch office POS and Back Office support (Vision Pro, Antivirus, Backup and Windows).
• Update and maintain Asset Register and user configuration on Windows, Office365, POS, Uniclox. Implement and follow through IT infrastructure and applications at Head Office.
• Ability to take ownership of an ICT problem or project from beginning to completion.
• ICT infrastructure monitoring.
• IT record keeping and documenting.
• Planned change control knowledge.
• Implementation of network, Microsoft and security standards.
• Provide support to Head Office and store end users where required.

About Eastern Personnel Consultants CC (SINCE 1990)

Register CV on our database: https://tinyurl.com/Eastern-Personnel
Website: https://easternpersonnel.co.za/
LinkedIn: https://www.linkedin.com/company/easternpersonnel

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