Centre Community Lead: Customer Experience

Regus; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global workspace provider in Durban is seeking a Community Associate to create a welcoming environment for clients. Responsibilities include customer service, leading a small team, and problem-solving in a dynamic workspace. Ideal candidates should have a service industry background and basic IT skills. This is a full-time, permanent position offering comprehensive training and a supportive team atmosphere.

Benefits

Comprehensive induction and training

Dynamic working environment

Sales & KPI led bonuses

Work/Life balance with standard hours

Qualifications

• Experience in the service industry with customer-focused roles.
• Ability to lead and work independently in small teams.
• Good command of basic IT packages such as MS Office.

Responsibilities

• Create a great environment for customers in the centre.
• Ensure the centre runs smoothly and efficiently.
• Overcome daily challenges through problem-solving.

Skills

Customer service

Leadership

Problem Solving

Basic IT skills

Job description

A global workspace provider in Durban is seeking a Community Associate to create a welcoming environment for clients. Responsibilities include customer service, leading a small team, and problem-solving in a dynamic workspace. Ideal candidates should have a service industry background and basic IT skills. This is a full-time, permanent position offering comprehensive training and a supportive team atmosphere.