Cellular Sales & Customer Experience Specialist (Flexible Hours)

The Foschini Group; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in South Africa is seeking a passionate individual to enhance customer brand experience and drive cellular sales. The ideal candidate has a Grade 12 qualification and retail cellular experience. They must exhibit a strong customer-centric attitude, be knowledgeable about mobile products, and possess excellent communication skills. This role involves maintaining operational standards, managing assets, and delivering top-notch customer service.

Qualifications

• Retail cellular experience is essential.

Responsibilities

• Be in touch with the latest mobile/technology.
• Manage assets.
• Deliver and maintain a great customer brand experience.
• Grow cellular sales turnover.
• Drive high operational standards.
• Implement visual display principles.
• Ensure effective administration management.

Skills

Knowledge of a variety of mobile products

Ability to work flexible hours

Customer-centric attitude

Passion for excellent customer service

Computer literate

Ability to communicate effectively

Ability to show initiative

Ability to source effective solutions

Customer Service Delivery

Strategic Sales Planning

Education

Grade 12 qualification

Job description

A leading retail company in South Africa is seeking a passionate individual to enhance customer brand experience and drive cellular sales. The ideal candidate has a Grade 12 qualification and retail cellular experience. They must exhibit a strong customer-centric attitude, be knowledgeable about mobile products, and possess excellent communication skills. This role involves maintaining operational standards, managing assets, and delivering top-notch customer service.