Catering Supervisor - Healthwise

Tsebo Solutions Group; Knysna; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading catering service provider in Knysna is seeking a manager to oversee the catering facility in the absence of the manager. Responsibilities include maintaining food safety standards, ensuring excellent service, and staff management. Ideal candidates will have completed their National Senior Certificate and possess relevant experience in food service operations. Competitive hours and an engaging work environment provided.

Qualifications

• 3+ years of experience in front-of-the-house operations or assistant management.
• Ability to operate cash register or POS system.

Responsibilities

• Manage catering facility in the manager's absence.
• Ensure highest level of customer service.
• Maintain hygiene and safety standards in food preparation.

Skills

Communication skills

Knowledge of service and food and beverage

Basic math skills

Stamina to work long hours

Education

Completed National Senior Certificate

Job description

Duties & Responsibilities

• To take responsibility of the catering facility in the absence of the catering manager / front of house manager.
• Maintain operations standards of the kitchen including stock, cash and staff levels.
• To ensure the highest level of service is provided to all customers.
• Ensure all core standard procedures are adhered to at all times.
• Maintain an up-to-date knowledge of products and encourage staff to develop their product knowledge.
• Ensure the kitchen and front of house areas operate within health and safety and food safety regulations.
• To support promotional activity within the facility.
• To maintain an awareness and control of all security systems on site.
• To maintain a good working relationship with the company, customers.
• To report any maintenance issues within the department to the relevant parties.
• To carry out and maintain cash handling policies and general administrative duties.
• To be responsible for ongoing motivation of staff, leading by example.
• To manage staff and ensure they achieve their full potential.
• To assist and take part in regular team meetings as agreed with senior management.
• To be responsible for monitoring and developing of fixed and indefinite staff members.
• Monitoring of staff timekeeping and attendance.
• To re-arrange duties and rosters as necessary to ensure that all tasks are correctly and timeously completed.
• To ensure that the preparation of food is hygienic and that a "clean as you go" discipline is adhered to.
• To ensure that food in the bains-marie looks attractive at all times, re-garnishing where necessary or replenishing.
• To further your own knowledge of management methods and principles to ensure future advancement and further upgrading in management standards for the profession as a whole.

Skills and Competencies

• Be able to communicate and understand the predominant language(s) of the canteen’s trading area.
• Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions. Possess excellent basic math skills and have the ability to operate a cash register or POS system.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Must have the stamina to work 45-50 hours per week.

Qualifications

• Completed National Senior Certificate