Catering Operations Lead — Elevate Service & Teams

Tsebo Solutions Group; Durban; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading facilities services company in Durban is seeking a Mid-Senior Level Manager to take full responsibility for unit management, ensure quality food service standards are met, and lead a dedicated team. The candidate must have a Matric certificate and relevant degree, along with at least 5 years of experience. Strong problem-solving, interpersonal skills, and flexibility with working hours are essential to this full-time role.

Responsibilities

• Take full responsibility and management of the unit.
• Need to be able to work in a demanding environment.
• Setting and management of service delivery standards.
• Lead, motivate, train and develop a team of staff.
• Implement and maintain operational controls in line within budgetary requirements.
• Ensure quality of food preparation, presentation and service is up to standards.
• Ensure all policies and procedures are complied with.
• Daily HR and IR issues including training, development and performance management.
• Analyse and pre‑empt client needs and possible complaints.
• Take responsibility for all functions by organising, preparing & coordinating.
• Management of all administration, finances, debtors, budgets, etc.
• Process paperwork and compile & understand weekly & monthly P & L.
• Relationship building with the client and customers.
• Must be able to work long hours and over weekends if necessary.
• Stay abreast of latest food trends and best practices.

Skills

Strong judgement and problem solving skills

Excellent people skills

Strong interpersonal and communicative skills (verbal and written)

Flexibility with regards to working hours

Attention to detail

Client service orientated

Business management principles

Fully computer literate

Excellent food skills

Education

Matric /Grade 12

Relevant Degree/Diploma or Certificate

Minimum of 5 years experience

Job description

A leading facilities services company in Durban is seeking a Mid-Senior Level Manager to take full responsibility for unit management, ensure quality food service standards are met, and lead a dedicated team. The candidate must have a Matric certificate and relevant degree, along with at least 5 years of experience. Strong problem-solving, interpersonal skills, and flexibility with working hours are essential to this full-time role.