Catering Assistant/Ward Host

Sodexo; East London; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A global leader in quality of life services is seeking a Ward Catering Host in East London, South Africa. The role includes taking patient orders, preparing meals, and ensuring hygiene standards are met. Candidates should have a passion for food, good communication skills, and previous experience in a similar role. This position offers competitive pay and various employee benefits.

Benefits

Competitive pay

Mental health and wellbeing resources

Employee Assistance Programme

Free health & wellbeing app with virtual GP access

Discounts on high street brands

Retirement savings plan and life insurance

Opportunities for learning and development

Qualifications

• Previous experience in a similar role.
• A passion for great food and making a difference.
• The ability to stay active and on your feet for extended periods.

Responsibilities

• Accurately take and record patient and visitor refreshment orders.
• Prepare and present patient meals and refreshments to a high standard.
• Maintain hygiene and infection control by cleaning equipment thoroughly.
• Manage stock rotation and wastage monitoring.
• Communicate professionally with patients, visitors, and colleagues.

Skills

Customer focus

Excellent craft and presentation skills

Good communication skills

Food hygiene awareness

Allergen awareness

Education

Level 2 food hygiene certificate

Job description

Job Introduction

Healthy outcomes start with positive patient experiences.

• 37.5 Hours per week / Any 5 days out of 7 / Various Shift Times
• £12.21 per hour + any enhancements
• Uniform provided, meal provided whilst on shift, great career prospects, Sodexo Benefits
• 20 Days Holiday per year + Sodexo Benefits
• Location: Nuffield Hospital Parkside, 53 Parkside, London

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: SW19 5NX

Please take the time to read the attached job description.

What You’ll Do

• Accurately take and record patient and visitor refreshment orders, ensuring allergies and dietary requirements are clearly communicated.
• Prepare and present patient meals and refreshments to a high standard, delivering them promptly and assisting patients as needed.
• Maintain hygiene and infection control by cleaning crockery, cutlery, trays, and equipment thoroughly.
• Manage stock rotation, wastage monitoring, and documentation to ensure accurate records and minimal waste.
• Complete all required legal, company, client, audit, and quality documentation within set timeframes.
• Keep the ward kitchen clean, tidy, and fully compliant with health, safety, and hygiene standards, reporting faults or malfunctions promptly.
• Communicate professionally, calmly, and courteously with patients, visitors, and colleagues, resolving or escalating issues as appropriate.
• Follow all organisational policies and safety procedures, using resources efficiently and maintaining a professional, positive image at all times.

What You Bring

• Previous experience in a similar role
• Excellent craft and presentation skills
• A passion for great food and making a difference
• Good communication and literacy skills
• A friendly, respectful, and professional attitude, with good customer focus
• Basic food-handling knowledge and hygiene awareness, with a level 2 food hygiene certificate
• Allergen Awareness
• The ability to stay active and on your feet for extended periods

What We Offer

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Attached documents

• UK Rewards and Benefits Guide. 2025.pdf
• Ward Catering Host Job Description (1).doc