Casino Manager (iGaming)

Initiate International; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading gaming company in South Africa is seeking a dynamic Casino Manager to oversee online casino operations and drive growth. You will manage daily operations, optimize player experiences, and lead promotional strategies in a collaborative environment. The ideal candidate has proven experience in the iGaming industry with strong analytical and leadership skills. This role offers competitive salary and career progression opportunities.

Benefits

Competitive salary with performance-based incentives

Opportunity to work with an established gaming brand

Dynamic workplace in Cape Town

Career progression and professional development

Qualifications

• Proven experience as a Casino Manager in the iGaming industry.
• Deep understanding of online casino operations and player behavior.
• Strong background in retention strategy and promotional execution.

Responsibilities

• Manage day-to-day operations of the online casino platform.
• Curate and optimize casino game portfolios to boost engagement.
• Analyze casino performance to identify trends and growth opportunities.

Skills

Casino Management

CRM

Analytical Skills

Leadership

Tools

Analytics Tools

Casino Management Systems

Job description

Our client is a leading force in the iGaming and online gambling industry, delivering top-tier casino experiences to players across Africa.

With an established track record of success in Europe and the US, they are now expanding their footprint across the continent — driven by innovation, player engagement, and operational excellence.

They are seeking a dynamic and experienced Casino Manager to oversee online casino operations, drive performance, and lead the growth of their African business.

Role Overview

As the Casino Manager, you will take full ownership of the online casino product — ensuring an engaging, seamless, and high-performing player experience. You’ll work cross-functionally with marketing, CRM, compliance, and development teams to build, optimize, and evolve a world-class online casino offering.

Key Responsibilities

• Manage day-to-day operations of the online casino platform, ensuring a smooth and enjoyable player experience.
• Curate and optimize casino game portfolios, promotions, and campaigns to boost engagement and retention.
• Partner with game providers to maintain a diverse and exciting mix of titles.
• Analyze casino performance through data and reporting to identify trends and growth opportunities.
• Collaborate with marketing and CRM teams to design and execute promotional strategies that drive player value.
• Ensure all operations meet regulatory, compliance, and responsible gaming standards.
• Leverage player feedback and behavioral insights to enhance casino offerings.
• Partner with product and tech teams to improve UX and resolve technical challenges efficiently.
• Stay informed on industry developments, competitor activity, and the latest game releases.

Requirements

• Proven experience as a Casino Manager or in a similar senior operational role within the iGaming / online gambling industry.
• Deep understanding of online casino operations, player behavior, and gaming product dynamics.
• Strong background in CRM, retention strategy, and promotional execution.
• Data-driven with a strategic, analytical mindset.
• Thorough knowledge of industry regulations and responsible gaming principles.
• Excellent leadership, communication, and stakeholder management skills.
• Proficiency in analytics tools and casino management systems.
• Passionate about innovation, player experience, and the future of iGaming.

What’s in it for You

• Competitive salary with performance-based incentives.
• Opportunity to work with a fast-growing, internationally established gaming brand.
• Dynamic and collaborative workplace in Cape Town.
• Real scope for career progression and continuous professional development.

If you are a strategic, results-driven casino professional who thrives on optimizing player experiences and scaling successful operations — we’d love to hear from you.