CASHIERS / STOCKTAKERS

windo hospitality Co; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A hospitality company in Johannesburg is seeking a customer service representative to interact with clients, assist with product inquiries, and manage stock and merchandising. Responsibilities include greeting customers, processing transactions, and providing product information. The ideal candidate should be friendly, professional, and customer-focused. To apply, please send your CV to the provided email address.

Responsibilities

• Greet customers in a friendly manner.
• Assist customers in a calm and professional manner.
• Direct customers to the appropriate product sections.
• Engage clients through enthusiastic product presentations.
• Provide detailed product information and advice.
• Handle telephonic customer queries professionally.
• Process customer transactions on the POS system.

Job description

Customer Service Responsibilities

• When passing any customers ensure that you greet them in a friendly manner.
• Assist all customers in a calm, courteous and professional manner.
• Direct customers to the correct product section based on their request.
• Engage all clients through enthusiastic product presentations based on their request.
• Provide all clients with detailed product information, and advice based on their request.
• Handle all telephonic customer queries in a friendly, engaging, and professional manner.
• Set-Asides, IBTs and / or special orders must always be offered to customers and handled according to the correct company policy or procedure.
• Effective Processing of Customer Transactions on the POS system.

Stock & Merchandising Responsibilities

• Checking and receiving of stock as per the correct policies and procedures.
• Packing and labelling of stock as per the correct policies and procedures.
• Grouping and placing of stock onto the sales floor in its allocated areas.
• Merchandising of stock on allocated fixtures including, but not limited to, the national merchandising standards.
• Assisting with the execution of campaigns and promotions.

To apply email cv to ; [e-mail]