Description:
Accurate handling of all Point of Sale (POS) transactions and documentation, thereby ensuring Customer satisfaction. Ensure that no goods / stock pass through the Point of Sale (POS) without it being paid for.
Requirements:
- - Grade 12 or minimum of 1 (one) year work related experience
- - Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
- - Ability to perform basic calculations accurately
- - Must have strong administration skills
- - Must be willing to work shifts, weekends and Public Holidays
- - Must be able to work under pressure
Key Performance Area:
Cash Handling
- - Ensure that all cash (including floats, and petty cash) allocated to you balance (No shorts and overs)
- - Ensure goods are correctly identified and captured on the Point of Sale Terminal.
- - Capture the correct payment type received from Customers on the Point of Sale Terminal
- - Ensure you have sufficient change at all times
- - Ensure Pick-ups are done accurately and within the set parameters
- - Ensure Cash-ups are done accurately at the end of your shift
- - Ensure all your daily takings have been dropped into the Drop Safe / vault
- - Ensure that all transactions relating to other stores money, deliveries, and quotes are processed correctly.
Administration
- - Sign, compile, and file all related documentation relating to the Cashiers function
Ready for Business
Adhere to Ready for Business and Beyond my Control as per the CB Way
Customer Service
- - Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customers goods
- - Direct Customers to relevant person who can assist him / her
- - Ensure that you comply with the company’s dress code
Safety (OHSA) Requirements
- - Safety (OHSA) compliance (e.g. ensure Customer and staff safety) within area of responsibility
- - Report any discrepancies to the Store Manager
Security Awareness
- - Security (e.g. ensure system password control at till point are adhere to)
- - Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way requirements
Values:
Integrity
- - Complying with generally accepted standards in activities related to the position.
- - keeps promises.
- - creates realistic expectations.
- - is sincere.
- - handles sensitive information carefully.
- - shows awareness of values, indicates when boundaries are crossed.
Accuracy
- - Effectively handling detailed information and being consistently attentive to details.
- - Works in an orderly fashion.
- - Ensures that matters are handled in an orderly and accurate manner from start to finish.
- - Prevents mistakes.
- - Invests energy in checking his/her work for mistakes.
Client focus
- - Identifying and actively responding to clients' wishes and needs.
- - Deals with clients in a friendly manner.
- - Shows involvement in the client's problem.
- - Makes clients feel welcome.
- - Approaches the client's question with a can-do mentality
Personal development
- - Being aware of one's own strengths and weaknesses: consciously working on personal development.
- - Is focused on self-broadening and/or gaining more in-depth knowledge.
- - Follows relevant training programmes and/or looks for opportunities to gain experience.
- - Seeks and uses opportunities for personal development.
- - Asks for feedback in order to learn