Cashier(External Applications Only)

Cashbuild; Qonce; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A retail company is seeking a Cashier to handle Point of Sale transactions accurately while ensuring customer satisfaction. The role requires Grade 12 or equivalent experience, strong administrative skills, and the ability to work under pressure. Cash handling and customer service are key responsibilities. The position is located in South Africa and may require weekend or shift work.

Qualifications

• Grade 12 or minimum of 1 (one) year work related experience.
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Ability to perform basic calculations accurately.
• Must have strong administration skills.
• Must be willing to work shifts, weekends and Public Holidays.
• Must be able to work under pressure.

Responsibilities

• Accurate handling of all Point of Sale transactions to ensure customer satisfaction.
• Ensure no stock passes through Point of Sale unpaid.
• Ensure cash handling and documentation is accurate.
• Provide fast and friendly customer service.

Skills

Communication in English and local language

Basic calculations

Strong administration skills

Ability to work under pressure

Willingness to work shifts/weekends

Education

Grade 12

Minimum 1 year work experience

Job description

Description

About the job: Cashier (External Applications Only). Accurate handling of all Point of Sale (POS) transactions and documentation, thereby ensuring customer satisfaction. Ensure that no goods/stock pass through the Point of Sale (POS) without it being paid for.

Requirements

• Grade 12 or minimum of 1 (one) year work related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Ability to perform basic calculations accurately
• Must have strong administration skills
• Must be willing to work shifts, weekends and Public Holidays
• Must be able to work under pressure

Key Performance Areas

Cash Handling

• Ensure that all cash (including floats, and petty cash) allocated to you balance (no shorts and overs)
• Ensure goods are correctly identified and captured on the Point of Sale Terminal
• Capture the correct payment type received from customers on the Point of Sale Terminal
• Ensure you have sufficient change at all times
• Ensure Pick-ups are done accurately and within the set parameters
• Ensure Cash-ups are done accurately at the end of your shift
• Ensure all your daily takings have been dropped into the Drop Safe/vault
• Ensure that all transactions relating to other store money, deliveries, and quotes are processed correctly

Administration

• Sign, compile, and file all related documentation relating to the Cashiers function

Ready for Business

Adhere to Ready for Business and Beyond my Control as per the CB Way.

Customer Service

• Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customers goods
• Direct Customers to relevant person who can assist him/her
• Ensure that you comply with the company’s dress code

Safety (OHSA) Requirements

• Safety (OHSA) compliance (e.g. ensure Customer and staff safety) within area of responsibility
• Report any discrepancies to the Store Manager

Security Awareness

• Security (e.g. ensure system password control at till point are adhere to)
• Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way requirements

Values

Integrity

• Complying with generally accepted standards in activities related to the position.
• Keeps promises.
• Creates realistic expectations.
• Is sincere.
• Handles sensitive information carefully.
• Shows awareness of values, indicates when boundaries are crossed.

Accuracy

• Effectively handling detailed information and being consistently attentive to details.
• Works in an orderly fashion.
• Ensures that matters are handled in an orderly and accurate manner from start to finish.
• Prevents mistakes.
• Invests energy in checking his/her work for mistakes.

Client focus

• Identifying and actively responding to clients' wishes and needs.
• Deals with clients in a friendly manner.
• Shows involvement in the client's problem.
• Makes clients feel welcome.
• Approaches the client's question with a can-do mentality

Personal development

• Being aware of one's own strengths and weaknesses: consciously working on personal development.
• Is focused on self-broadening and/or gaining more in-depth knowledge.
• Follows relevant training programmes and/or looks for opportunities to gain experience.
• Seeks and uses opportunities for personal development.
• Asks for feedback in order to learn