Job Functional Area: Frontline Sales & Point of Sale Operations
Posting Date: 03 November 2026 | Closing Date: 09 November 2026
About Dis-Chem Pharmacies
Dis-Chem Pharmacies has been South Africa’s premier health, beauty, and wellness retailer since 1978. Famous for our “Pharmacists Who Care” ethos, expansive dispensary services, and wide selection of vitamins, sports nutrition, cosmetics, household items, and baby care, we serve millions of customers across the country every single month.
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Our Carlswald store, located at the bustling Carlswald Lifestyle Shopping Centre in Midrand, sits right at the heart of a rapidly growing community. At Dis-Chem, the cashier team is the backbone of our frontline retail execution. You are the final brand representative a customer interacts with, ensuring their visit ends on a positive, friendly, and efficient note. When you join Dis-Chem, you become part of a professional retail family that recognizes dedication, fosters career advancement, and offers comprehensive corporate benefits.
What the Role is All About
We are seeking an energetic, detail-oriented, and customer-focused Cashier to join our frontline team at the Carlswald store on a permanent basis.
In this entry-level operational role, you will be responsible for providing world-class customer service at the point of sale (POS) while recording customer purchases accurately on Dis-Chem’s operating system. You will handle cash, credit/debit card transactions, gift vouchers, store credits, and loyalty rewards across multiple accelerator programs.
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Dis-Chem maintains a strict zero-tolerance policy regarding transaction inaccuracies and fraud risks. Therefore, this position requires an individual of uncompromising integrity, strong basic numerical skills, emotional intelligence, and high attention to detail. If you live in or near Midrand, thrive in a fast-paced retail environment, and take pride in delivering friendly service, this role offers an ideal, stable career path.
Key Responsibilities & Operational Duties
- Transact all customer purchases swiftly and accurately using Dis-Chem’s point-of-sale software, upholding standard operating procedures (SOPs) with zero tolerance for scanning errors or cash variances.
- Accept, verify, and process various payment methods, including cash, bank debit/credit cards, store vouchers, coupons, and electronic fund transfers.
- Process loyalty reward cards seamlessly, including Dis-Chem Benefit cards and corporate partner accelerator programs (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks).
- Maintain strict control over your till drawer: ensure all cash is kept safely inside the till, restrict system passwords solely to yourself, and never share access codes.
- Perform regular cash drops into the drop safe strictly according to company SOPs to manage register cash limits securely.
- Handle daily register takings with total confidentiality, discussing financial figures exclusively with authorized store management.
- Deliver superior customer service by establishing a warm, professional, and welcoming rapport with every shopper at the checkout counter.
- Carry out Dis-Chem’s core 5-Star Communication Principles, maintaining a clean, tidy, and presentable checkout area at all times.
- Stay fully informed about current store promotions, catalogue specials, discount events, and loyalty perks so you can answer customer inquiries accurately.
- Handle customer compliments and complaints professionally, escalating any unresolved queries or line voids to the Frontline Supervisor or Store Manager immediately.
- Process authorized merchandise exchanges and customer returns smoothly when signed off by store supervisors.
- Ensure all outgoing products, prescriptions, and items are scanned and paid for prior to a customer leaving the checkout aisle.
- Remain alert at all times to recognize and report suspicious behavior, potential shoplifting, or security risks to store management and security personnel.
- Ensure all line voids, price adjustments, manual overrides, and item cancellations are verified, approved, and signed off by a supervisor.
- Strictly adhere to Dis-Chem’s internal security policies, risk management controls, and health and safety guidelines to protect colleagues and shoppers alike.
- Salary: Market-related basic entry-level retail salary.
- Healthcare: Access to Company Medical Aid Scheme.
- Discounts: Employee Staff Account purchasing privileges across Dis-Chem product ranges.
What We Are Looking For
Minimum Entry Requirements
- Education: Valid Grade 12 / Matric Certificate.
- Experience: Minimum of six (6) months’ hands‑on experience operating till registers or cash desks within a retail or supermarket environment.
- Language Skills: Strong command of the English language (both written and verbal). A third South African language is considered a strong advantage.
- Computer & Math Skills: Computer literacy (MS Office familiarity) coupled with sound basic numerical skills for cash handling, float balancing, and calculating change.
- Citizenship & Clearances: South African citizenship with completely clear credit and criminal background records.
- Location & Travel: Reside in close proximity to Carlswald (Midrand) or possess reliable, punctual transport to commute for early or late retail shifts.
Special Working Conditions
- Willingness and full availability to work retail operational hours, including rotational shifts, weekends, evenings, and public holidays.
- Operating Knowledge: In-depth familiarity with operating digital cash registers, processing sales , handling refunds, and balancing cash drawers.
- Integrity & Accountability: Trustworthy, honest, and accountable, with high ethical standards regarding cash management and data safety.
- Emotional Intelligence & Social Awareness: Ability to remain calm, patient, and polite under high customer pressure or during peak trading hours.
- Accuracy & Detail: High precision when scanning items, handling cash drops, checking receipts, and processing complex loyalty partner cards.
Employment Equity & Transformation Commitment
Dis-Chem Pharmacies is an Equal Opportunity Employer. Recruitment and selection decisions will be guided by Dis-Chem’s approved Employment Equity Plan and transformation strategy to ensure fair representivity. Dis-Chem actively encourages and supports the recruitment of People with Disabilities.