Cash Centre Manager

Fidelity Services Group; KwaZulu-Natal; On-site; ZAR 500 000 - 600 000; Full time

Job summary

A leading security services company is looking for a Branch Manager in Kokstad, responsible for overseeing daily operations and ensuring compliance with procedures. Key responsibilities include managing staff, addressing client inquiries, and mitigating risks. Candidates must have Matric (Grade 12) and strong people management skills. Previous experience in a cash environment is advantageous. Flexibility for shift work is required. Preference will be given to historically disadvantaged candidates.

Qualifications

• Experience in a cash centre is an advantage.
• Ability to manage staff effectively.
• Willingness to accept responsibility for resolutions.

Responsibilities

• Manage daily operations of the branch.
• Oversee staff interactions and performance.
• Ensure adherence to policies and procedures.
• Mitigate risks within branch operations.
• Handle queries related to treasury and teller differences.

Skills

Excellent people management skills

Excellent time management skills

Ability to function in a stressful environment

Professional client interaction

Education

Matric (Grade 12)

Job description

Overview

The above position is vacant at Kokstad, reporting to the Regional Manager of the cash processing region

The overall purpose of this position is to maintain the entire daily operation of the branch and to ensure all deposits has been verified in a balancing position and processed as per contractual agreement between the parties.

Minimum Requirements

• Matric (Grade 12)
• Must be able to function in a stress full environment with daily challenges
• Excellent people management skills
• Excellent time management skills
• Previous Cash centre experience would be an advantage
• Must be able to deal on a professional level with clients

Key Performance Areas

• Management of Staff
• Queries relating to treasury and teller differences
• Feedback to clients and support department
• Adhering to policies and enforce procedures
• Mitigate Risk

Other personality attributes

• Must be able to multi-task
• Must be willing to accept responsibility and accountability for all queries
• A hands-on person with exceptional time management skills
• Must be able to address and resolve any staff challenges which may arise.
• Position will require shift working (day or night)

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.