Introduction
An exciting opportunity exists for a Cash & Carry / Warehouse Supervisor in Kimberley.
The role is responsible for overseeing warehouse and distribution operations, driving sales performance, ensuring excellent customer service, and managing staff to support overall operational efficiency.
Duties & Responsibilities
- Customer Service:
- Deliver excellent service and support to customers.
- Supervise the switchboard function in the branch.
- Promote and issue Loyalty Cards and encourage redemption of points.
- Assist customers with stock collection and manage inbound / outbound logistics queries.
- Warehouse & Distribution Management:
- Control warehouse costs and minimise shrinkage.
- Drive and maintain cost-saving initiatives.
- Manage reverse logistics from customers and couriers.
- Follow up on in-transit, inbound, and customer queries.
- Ensure accurate stock receiving and timely replenishment.
- Housekeeping & Maintenance:
- Uphold OHS and Food Safety standards within the warehouse and Cash & Carry.
- Manage stock levels and ensure high cleanliness standards at all times.
- Stock Take:
- Prepare and participate in quarterly stock takes.
- Conduct weekly cycle counts to maintain stock accuracy and traceability.
- Financial / Cash Management:
- Oversee all cash transactions for Cash & Carry customers.
- Complete daily cash-ups and process banking slips.
- Manage till floats and process COD account payments and receipts.
- General Administration:
- Maintain daily invoices and filing systems.
- Follow up on outstanding PODs and manage courier waybills.
- Assist with raising purchase orders and GRV processing.
- Keep branch spreadsheets, reports, and documentation up to date.
Desired Experience & Qualification
- National Diploma or Degree in Supply Chain, Logistics, or equivalent.
- Experience in the Food or Manufacturing industry is advantageous.
- Fluent in English.
- Valid driver's licence.
Interested?