Caribbean After-Sales Leader: Strategy & Service Excellence

GAP Talent; Gauteng; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A multinational automotive group is seeking a Group After Sales Manager to oversee after-sales operations across multiple locations in the Caribbean. This role involves strategic leadership to improve customer satisfaction and service efficiency, driving revenue growth through vehicle maintenance and parts distribution. Ideal candidates will have over 10 years of experience in after-sales management and possess strong leadership and analytical skills. The position offers competitive compensation and relocation support.

Benefits

Health and wellness benefits

Professional development opportunities

Relocation support

Qualifications

• 10+ years of experience in after-sales management in the automotive industry.
• Proven track record in managing multiple locations.
• Strong analytical and decision-making abilities.

Responsibilities

• Develop after-sales strategies to enhance customer experience.
• Oversee service and parts operations to ensure excellence.
• Manage relationships with key stakeholders.

Skills

Service management

Customer relationship management

Leadership

Data analysis

Problem-solving

Education

Bachelor’s or Master’s degree in Business Administration or Automotive Engineering

Tools

Automotive service software

Job description

A multinational automotive group is seeking a Group After Sales Manager to oversee after-sales operations across multiple locations in the Caribbean. This role involves strategic leadership to improve customer satisfaction and service efficiency, driving revenue growth through vehicle maintenance and parts distribution. Ideal candidates will have over 10 years of experience in after-sales management and possess strong leadership and analytical skills. The position offers competitive compensation and relocation support.