Care Expert Navigator

Mediclinic; Stellenbosch; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading healthcare services provider in Stellenbosch seeks an experienced nursing professional to enhance patient care efficiency and integrate services with healthcare providers. Candidates should have a Degree/Diploma in General Nursing and at least 5 years of experience in a senior role. Key responsibilities include driving clinical efficiency, liaising with clinical teams, and utilizing data analytics to monitor patient outcomes.

Qualifications

• 5 years' experience in a senior nursing role within a private acute healthcare setting.

Responsibilities

• Drive patient clinical efficiency in collaboration with the Clinical and nursing team.
• Support an integrated healthcare service by liaising and coordinating with healthcare providers.
• Fulfil a patient liaison role throughout the delivery of the Care Expert product.
• Utilise data analytics and reporting to monitor patient outcomes and clinical governance.
• Drive a culture of improvement, quality, and cost efficiency.
• Ensure effective communication around value-based care within the units.

Skills

Pharmacology, including Clinical pharmacy and antimicrobial stewardship

Clinical information capturing and data analytics

Cost per event management

Nursing care within an acute-care setting

Evidence-based practice and guidelines

Computer literacy (MS Office)

Risk identification and supporting protocols, e.g. IPC

Clinical pathways

Education

Degree / Diploma in General Nursing

B-degree in ancillary services

Job description

Mediclinic is an international private healthcare services group, founded in South Africa in

MAIN PURPOSE OF JOB

To support a comprehensive, professional and integrated care expert service to patients in collaboration with the internal and external healthcare teams.

KEY RESPONSIBILITY AREAS

• Drive patient clinical efficiency in collaboration with the Clinical and nursing team prior to admission, during hospitalisation and post discharge
• Support an integrated healthcare service by liaising and coordinating services with clinician offices and external healthcare providers
• Fulfil a patient liaison role throughout the delivery of the Care Expert product
• Utilise data analytics and reporting to monitor patient outcomes, operational efficiency and clinical governance
• Drive a culture of improvement, quality and cost efficiency
• Ensure effective communication and empowerment around value based care within the units

Required Education

• Degree / Diploma in General Nursing
• B-degree in ancillary services

Required Experience

5 years' experience in a senior nursing role (e.g. Shift Leader, SPN), within a private acute healthcare setting or Hospital-based ancillary service provider (e.g. Physiotherapist, Occupational Therapist, etc.)

Required Job Skills And Knowledge

• Pharmacology, including Clinical pharmacy and antimicrobial stewardship
• Clinical information capturing and data analytics
• Cost per event management
• Nursing care within an acute-care setting
• Evidence-based practice and guidelines
• Computer literacy (MS Office)
• Risk identification and supporting protocols, e.g. IPC
• Clinical pathways