Cape Town Reservations Specialist (5-Month Contract)

One&Only Resorts; Cape Town; On-site; ZAR 20 000 - 24 000; Full time

Job summary

A luxury hotel chain in Cape Town is looking for a Reservations Team Member to provide exceptional service to guests. In this position, you will handle guest reservations, anticipate needs, and collaborate with other departments to ensure a memorable experience. A minimum of 2 years in a similar role and strong communication skills are required. Join us to create everlasting memories for our guests.

Benefits

Competitive salary

Growth opportunities

Unique work experience

Qualifications

• Must have at least 2 years of experience in a similar position.
• Strong focus on detail is crucial.
• Must communicate effectively and be friendly.

Responsibilities

• Process and manage guest reservations efficiently.
• Anticipate guest needs and exceed expectations.
• Work collaboratively with all department teams.

Skills

Attention to detail

Customer service

Teamwork

Communication

Sales skills

Education

At least 2 years in a similar position

Computer literacy, including PMS systems

Job description

A luxury hotel chain in Cape Town is looking for a Reservations Team Member to provide exceptional service to guests. In this position, you will handle guest reservations, anticipate needs, and collaborate with other departments to ensure a memorable experience. A minimum of 2 years in a similar role and strong communication skills are required. Join us to create everlasting memories for our guests.