Cape Town On-site Ops Lead - Scale Township Commerce

Word Of Mouth; Cape Town; On-site; ZAR 60 000 - 100 000; Full time

Job summary

A dynamic e-commerce platform in Cape Town seeks an experienced National Operations Manager. You will oversee logistics and procurement, ensuring effective operations while leading a team of over 10 individuals. This role is vital for enhancing the seamless experience for Partners and customers. The ideal candidate boasts significant experience in operations within e-commerce and strong leadership skills. Competitive compensation package offered.

Qualifications

• 5–8 years of experience in operations, logistics, or customer service management.
• Proven ability to oversee end-to-end operational functions.
• Demonstrated success in leading cross-functional teams.

Responsibilities

• Oversee omni-channel order support and logistics processes.
• Manage procurement and inventory to ensure stock accuracy.
• Motivate and develop a team of 10+ individuals.

Skills

Operations Management

Logistics

Customer Service Management

Team Management

Analytical Problem-Solving

Education

Bachelor's degree in Operations Management or related field

Tools

CRM systems (Freshdesk, Zendesk)

Inventory Tools (Airtable, Shopify)

Job description

A dynamic e-commerce platform in Cape Town seeks an experienced National Operations Manager. You will oversee logistics and procurement, ensuring effective operations while leading a team of over 10 individuals. This role is vital for enhancing the seamless experience for Partners and customers. The ideal candidate boasts significant experience in operations within e-commerce and strong leadership skills. Competitive compensation package offered.