Cape Town Expansion Ops Lead — Clinic & Lab

WellNest Gold; Cape Town; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

WellNest is seeking an Operations Manager to lead the clinic and laboratory expansion on Bree Street, Cape Town. You will align clinical, laboratory and commercial teams, drive fit-out, procurement and readiness, and ensure regulatory and safety standards are met as you scale services.

In this leadership role, you’ll own delivery plans, supplier contracts and project milestones, while embedding WellNest operational playbooks.

Qualifications

• Relevant tertiary qualification in operations, business, management, healthcare or a related discipline.
• Evidence of personally delivering a healthcare or laboratory launch, expansion or substantial improvement.
• Practical supplier, budget, staffing and project-management experience, including adoption of digital workflows.
• Sound judgement around safety, quality, confidentiality and delegated authority.
• Clear communication and on-site availability in Cape Town.

Responsibilities

• Own delivery plans, premises and contractor coordination, milestones, risks and weekly decisions.
• Evaluate suppliers and total costs; manage procurement, contracts and project commitments within approved authority, alongside the finance lead.
• Coordinate applications, hiring, training and readiness evidence with accountable clinical, laboratory and other specialists.
• Translate workflows into requirements for the WellNest technology team; prioritise improvements, organise acceptance testing and lead staff adoption.
• Test appropriate AI-assisted scheduling, procurement and operational reporting.
• Measure impact and maintain human review, privacy controls and qualified clinical oversight where relevant.
• Build and continually improve group playbooks, readiness checks and operating standards beyond project handover.
• Bridge local teams and our overseas sister company, sharing operational learning and coordinating requirements for international growth, with local approvals and data governance respected.

Skills

Operations management

Procurement

Project management

Budget management

Education

Bachelor's degree in operations/healthcare management

Job description

WellNest is seeking an Operations Manager to lead the clinic and laboratory expansion on Bree Street, Cape Town. You will align clinical, laboratory and commercial teams, drive fit-out, procurement and readiness, and ensure regulatory and safety standards are met as you scale services.

In this leadership role, you’ll own delivery plans, supplier contracts and project milestones, while embedding WellNest operational playbooks.