Campus IT Support Pro: End-User Tech & Training

Stadio; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading educational institution in Cape Town is seeking an IT Support Administrator to provide technical assistance and support to end-users, ensuring smooth IT operations. The ideal candidate will have experience in IT support, strong communication skills, and a customer-focused approach. This role offers a competitive salary, generous leave, and opportunities for further studies within the institution's group.

Benefits

Competitive salary

Generous leave to support work-life balance

Opportunities for further studies after 1 year of employment

Qualifications

• Proven experience in IT support or a similar role.
• Strong knowledge of Windows operating systems.
• Proficiency in troubleshooting hardware, software, and network issues.

Responsibilities

• Provide technical assistance to end-users via various communication methods.
• Troubleshoot and resolve software, hardware, and network connectivity issues.
• Document all support activities and solutions for future reference.

Skills

Technical assistance and support

Troubleshooting hardware

Troubleshooting software

Excellent communication skills

Customer-focused attitude

Attention to detail

Education

Bachelor's degree or diploma in Information Technology

Tools

Microsoft Teams

Windows operating systems

Job description

A leading educational institution in Cape Town is seeking an IT Support Administrator to provide technical assistance and support to end-users, ensuring smooth IT operations. The ideal candidate will have experience in IT support, strong communication skills, and a customer-focused approach. This role offers a competitive salary, generous leave, and opportunities for further studies within the institution's group.