This is a luxury lodge located within the Mluwati Concession of the Kruger National Park, and forms part of an exclusive group that prides itself on delivering exceptional hospitality experiences.
Camp Manager Requirements :
- Minimum 3 years experience in camp or lodge management
- Strong leadership, interpersonal, and crisis management skills
- Must demonstrate maturity, professionalism, and excellent communication skills
- Valid drivers licence and off-road driving proficiency
- First aid training and basic mechanical / electrical knowledge are beneficial
- Proficient in Microsoft Office
- Knowledge of Kruger Park geography preferred
- Familiarity with South African tourism regulations and Acts
- Fluency in English; Shangaan or related African language advantageous
- Knowledge of foreign languages would be advantageous
- Warm, professional, and guest-centric demeanor
- Adaptable, resilient, and composed under pressure
- Passionate about flora, fauna, and cultural engagement
- Capable of working independently, handling pressure, and taking full responsibility for tasks
Camp Manager Responsibilities :
- Operational Management
- Guest Experience
- Staff Leadership
- Financial Oversight
- Compliance & Sustainability
- Health & Safety
- Reporting & Communication
- Continuous Improvement
Field Guide Requirements :
- Valid South African Guides Licence and PDP
- FGASA NQF 4 with Backup Trails (Lead Trails beneficial)
- DEAT Registration (Mpumalanga)
- Minimum 3 years Big 5 experience as a Field Guide / Ranger
- Valid First Aid certificate to handle trauma care
- Strong communication, hosting, and interpersonal skills with outgoing personality
- Self-disciplined, punctual, and respectful team player
- Basic vehicle maintenance and radio communication knowledge
- Cultural awareness
- Must have an in-depth knowledge of local wildlife, bird species and plant life
Field Guide Responsibilities :
- Conduct game drives, bush walks and other immersive wildlife experiences, ensuring the safety of guests
- Sharing knowledge of wildlife, bird species, plant life, community, ecology and conservation with guests
- Interact professionally with guests and provide excellent customer service
- Hosting of guests at meals and / or for drinks
- Discretely communicate guest preferences and special requirements that were not yet recorded, to the camp manager promptly
- Service of food and beverages according to hygiene standards
- Vehicle and equipment maintenance
- Must be familiar with SANParks rules and regulations related to the reserve
- Comply with game driving protocols
- Provide emergency response if necessary, in accordance with company procedures and first aid protocols
- Camp support (transfers, animal control, guest luggage, maintenance)
- Rifle handing in accordance to protocols
Benefits
- Live in-position with accommodation
- All meals on duty are included
- 7 consecutive days off per month
- 21 consecutive days annual leave per year
- 5% compulsory provident fund contribution
This is a live-in position.