Call Centre Operator – Logistics

Hlabahlosile; Pretoria; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A logistics company in Pretoria is looking for a Call Centre Operator fluent in Afrikaans. Responsibilities include coordinating breakdown repairs, managing records, and ensuring compliance with driver schedules. The ideal candidate should have Matric and experience in logistics. This is a great opportunity for someone looking to contribute to a dynamic team.

Qualifications

• 23 years of experience in logistics / transport call centre.
• Willing to work shifts.

Responsibilities

• Coordinate truck & trailer breakdown repairs with service providers.
• Authorize diesel requests and maintain accurate records.
• Capture load details and monitor journeys.
• Ensure adherence to sleep plans by drivers.
• Manage pool vehicle bookings and conduct inspections.

Skills

Strong communication

Attention to detail

Problem-solving

Fluent in Afrikaans

Education

Matric (Gr 12)

Diploma in Logistics / Transport Management

Job description

Call Centre Operator Logistics (Fluent in Afrikaans)

Pretoria

Responsibilities

• Coordinate truck & trailer breakdown repairs with service providers or dealerships.
• Authorize diesel requests, capture fleet info, and maintain accurate records.
• Capture load details, monitor journeys, and report deviations.
• Ensure drivers follow sleep plans and report any delays or incidents.
• Manage pool vehicle bookings and conduct pre / post-trip inspections.

Requirements

• Matric (Gr 12)
• Diploma in Logistics / Transport Management a plus
• 23 years in logistics / transport call centre experience
• English required; Afrikaans or other languages an advantage
• Strong communication, attention to detail, problem-solving, willing to work shifts