Call Centre Agent / Web Administrator

Industrial Web Technologies; Midrand; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established website company in Midrand is seeking a Web Administrator / Customer Service Agent. This role involves handling customers and administering websites. The ideal candidate will have strong customer service skills, attention to detail, and experience in photo editing is desirable. Training will be provided for Photoshop skills. Starting salary is R8000 with negotiable pay for experienced candidates, and the work schedule is Monday to Saturday.

Qualifications

• Ability to edit photos and upload to websites.
• Excellent customer service skills required.
• Experience in handling difficult clients is a plus.

Responsibilities

• Edit photos and upload to the website.
• Handle customer calls and update website information.
• Ensure detail focus and maintain high customer service standards.

Skills

Customer service orientation

Detail-oriented

People skills

Telephonic skills

Computer skills

Internet savvy

Job description

Overview

Vacancy for a Web Administrator / Customer Service Agent.

A Contract to Permanent post for a Web Administrator / Customer Service Agent required for the handling of customers and administration of websites for an Established Website company based in Midrand.

This is a great starter position.

Responsibilities

• Edit photos and upload to the website. Photoshop skills would be advantageous but not required; training will be provided.
• Take calls from customers and make changes to websites via an admin system. Update information and data capture.
• Be open-minded, customer service oriented, detail-focused and pedantic.
• Use very good people skills and telephonic skills; deal with difficult clients. Good computer skills and internet savvy.

Requirements / Qualifications

• Must be open-minded, customer service oriented, detail-focused and pedantic.
• Very good people skills and telephonic skills.
• Good computer skills and internet savvy.
• Photoshop skills advantageous but not required; training will be provided.
• Experience with photo editing and uploading to a website is desirable.

Compensation

Starting salary R8000neg (Monday to Saturday).

Salary for experienced candidates can be negotiated.