Call Centre Agent (Remote, Ermelo)

Blacksmith Agency LLC; Südafrika; Remote; ZAR 260.000 - 360.000; Vollzeit

Zusammenfassung

Blacksmith Agency LLC is hiring Sales Development Representatives to operate across South Africa, focusing on research, sourcing, and booking meetings with qualified decision makers. You’ll create the first impression of Blacksmith and drive top-of-funnel activity through thoughtful outreach and targeted messaging.

Utilize tools such as LinkedIn Sales Navigator, SalesLoft, Apollo and Salesforce to hit volume goals while maintaining high-quality interactions with potential clients.

Qualifikationen

• Minimum 2 years in an SDR/BDR role, preferably in SaaS or agency.
• Strong written communication and personalized outreach.
• Experience with outbound tools like Sales Navigator, SalesLoft, Apollo, ZoomInfo.
• Proficient in Salesforce and pipeline management.
• Gritty, curious and coachable.

Aufgaben

• Source and research ideal accounts based on ICP.
• Identify decision makers and build contact lists.
• Craft personalized outbound sequences via email, LinkedIn and phone.
• Book qualified discovery calls for Account Executives.
• Maintain clean records in Salesforce and SalesLoft.
• Test messaging and optimize targeting with the sales team.

Kenntnisse

Strong written communication

Pipeline management

Research and discovery

Tools

Sales Navigator

SalesLoft

Apollo

ZoomInfo

Salesforce

Jobbeschreibung

About The Role

Blacksmith Agency is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Call Centre Agent at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients.

Blacksmith Agency

• Sales
• Full time
• Remote (South Africa)

About The Role

Blacksmith Agency is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Call Centre Agent at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients. This is not about spamming a list. It is thoughtful outreach, pattern recognition and smart communication, using tools like LinkedIn Sales Navigator, SalesLoft, Apollo and Salesforce to hit volume goals while keeping every touchpoint high quality.

What You Will Own

• Source and research ideal accounts based on our ICP.
• Identify decision makers and build accurate contact lists.
• Craft and execute personalized outbound sequences via email, LinkedIn and phone.
• Book qualified discovery calls for our Account Executives.
• Maintain clean records in Salesforce and SalesLoft.
• Test messaging, optimize targeting and tighten feedback loops with the sales team.

What You Bring

• 2 years in a similar SDR or BDR role, agency or SaaS experience a plus.
• Strong written communication and the ability to personalize outreach.
• Familiarity with outbound tools like Sales Navigator, SalesLoft, Apollo and ZoomInfo.
• Comfortable using Salesforce and managing your own pipeline.
• Gritty, curious and coachable.