Call Center Agent (Remote, Thohoyandou)

Blacksmith Agency LLC; Thohoyandou; A distancia; ZAR 180.000 - 360.000; Jornada completa

Descripción de la vacante

Blacksmith Agency are hiring Sales Development Representatives across South Africa who will own the top of the funnel by researching, sourcing, and booking meetings with qualified decision makers. You will create the first impression of Blacksmith Agency for potential clients and drive pipeline with thoughtful outreach.

This remote, SA-wide role emphasizes pattern recognition, professionalism, and using tools like LinkedIn Sales Navigator, SalesLoft, Apollo and Salesforce to hit volume goals

Formación

• 2 years in an SDR/BDR role or SaaS/agency experience.
• Strong written communication and the ability to personalize outreach.
• Familiarity with outbound tools such as Sales Navigator, SalesLoft, Apollo and ZoomInfo.
• Comfortable using Salesforce and managing your own pipeline.
• Gritty, curious and coachable.

Responsabilidades

• Source and research ideal accounts based on ICP.
• Identify decision makers and build accurate contact lists.
• Craft and execute personalized outbound sequences via email, LinkedIn and phone.
• Book qualified discovery calls for Account Executives.
• Maintain clean records in Salesforce and SalesLoft.
• T est messaging, optimize targeting and tighten feedback loops with the sales team.

Conocimientos

Top of funnel

Personalized outreach

Pipeline management

Gritty, coachable

Strong written comms

Herramientas

Sales Navigator

SalesLoft

Apollo

ZoomInfo

Salesforce

Descripción del empleo

About The Role

Blacksmith Agency is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Call Center Agent at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients.

Blacksmith Agency

• Sales
• Full time
• Remote (South Africa)

About The Role

Blacksmith Agency is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Call Center Agent at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients.

This is not about spamming a list. It is thoughtful outreach, pattern recognition and smart communication, using tools like LinkedIn Sales Navigator, SalesLoft, Apollo and Salesforce to hit volume goals while keeping every touchpoint high quality.

What You Will Own

• Source and research ideal accounts based on our ICP.
• Identify decision makers and build accurate contact lists.
• Craft and execute personalized outbound sequences via email, LinkedIn and phone.
• Book qualified discovery calls for our Account Executives.
• Maintain clean records in Salesforce and SalesLoft.
• Test messaging, optimize targeting and tighten feedback loops with the sales team.

What You Bring

• 2 years in a similar SDR or BDR role, agency or SaaS experience a plus.
• Strong written communication and the ability to personalize outreach.
• Familiarity with outbound tools like Sales Navigator, SalesLoft, Apollo and ZoomInfo.
• Comfortable using Salesforce and managing your own pipeline.
• Gritty, curious and coachable.