Cafe Operations Leader — Elevate Service & Team

Tailormade Staffing; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A vibrant café located in Cape Town is seeking a Coffee Shop Manager to lead daily operations. The ideal candidate will have experience in managing a food and beverage establishment and strong leadership skills. Responsibilities include overseeing operations, managing staff, ensuring high service quality, and maintaining compliance with food safety regulations. A passion for coffee and hospitality is essential.

Qualifications

• 2–3 years of experience in a managerial role in food service.
• Proven track record in a high-paced hospitality setting.
• Understanding of food safety and hygiene regulations.
• Familiarity with specialty coffee is beneficial.

Responsibilities

• Oversee daily operations and high service standards.
• Recruit, train, and manage staff.
• Ensure exceptional customer service.
• Manage inventory and supplier relationships.
• Monitor food preparation quality and compliance.
• Enforce health, safety, and hygiene regulations.
• Monitor financial performance and reporting.
• Create staff rosters as per demand.
• Organize promotional events.
• Maintain cleanliness and ambiance of premises.

Skills

Leadership skills

Communication skills

Customer-focused

Detail-oriented

Multitasking

Tech-savvy

Passion for hospitality

Job description

A vibrant café located in Cape Town is seeking a Coffee Shop Manager to lead daily operations. The ideal candidate will have experience in managing a food and beverage establishment and strong leadership skills. Responsibilities include overseeing operations, managing staff, ensuring high service quality, and maintaining compliance with food safety regulations. A passion for coffee and hospitality is essential.