Cabin Crew

Employment Accelerator; Gauteng; On-site; ZAR 150 000 - 250 000; Full time

Job summary

A leading airline is seeking Cabin Crew to create a pleasant flight experience for guests. Responsibilities include ensuring passenger satisfaction, compliance with safety regulations, and serving food and beverages. Candidates should have customer service experience, fluency in English, and a clean professional appearance. This role prioritizes communication and safety, ideally suited for a team player.

Qualifications

• Proven experience as Cabin Crew or related customer service experience.
• Clean, professional appearance and healthy constitution.
• Cabin crew certification or training.

Responsibilities

• Ensure the satisfaction of passengers by answering questions.
• Check cabin before take-off to ensure compliance with safety regulations.
• Monitor the cabin frequently during the flight.

Skills

Customer-oriented approach

Exceptional communication skills

Cool tempered and patient

Fluency in English

Basic skills in MS Office

Education

Grade 12, Diploma, Degree in related field

Job description

We are looking for Cabin Crew able to create a pleasant flight experience for our guests.

You will be able to work autonomously, take initiatives and collaborate with colleagues in order to help passengers enjoy their time aboard.

Duties

• Understand the duties of your assigned position during flight and act your best
• Ensure the satisfaction of passengers by answering questions and offering them assistance
• Check cabin before take-off to ensure compliance to safety regulations
• Welcome travelers on board and help them to their seats when necessary
• Serve food and beverages and sell products
• Give the "safety" presentation in a well-prepared manner
• Monitor the cabin frequently for the entire duration of the flight
• Adhere to established regulations and procedures
• Remain calm and offer assistance to passengers in the event of an emergency
• Give particular attention to passengers with special needs
• Prepare accurate reports concerning any significant issues or happenings

Requirements

• Proven experience as Cabin Crew or related customer service experience
• Fluency in English, knowledge of additional languages is a strong advantage
• Basic skills in MS Office
• Customer-oriented approach
• Clean, professional appearance and healthy constitution
• Exceptional communication and presentation skills
• Cool tempered and patient with aptitude in resolving issues
• Cabin crew certification or training
• Grade 12, Diploma, Degree in related field