Business School Quality Assurance Manager

Helen Wilson Recruitment; Johannesburg; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading academic institution is seeking a Senior Academic Admin Manager to oversee the development and management of academic administrative systems. This role is crucial for quality assurance, regulatory compliance, and effective student lifecycle management. Ideal candidates should possess a Master's degree and have at least 5 years of relevant experience in academic administration, with strong skills in data analysis and stakeholder engagement. Flexible working hours will be required.

Qualifications

• Minimum 5 years’ experience in academic administration or quality assurance.
• Comprehensive knowledge of CHE, DHET, and HEQCIS reporting requirements.
• Understanding of examination policies and graduation processes.

Responsibilities

• Develop and manage the QA intranet page ensuring resource accuracy.
• Lead the annual DHET report and propose processes.
• Oversee implementation of governance frameworks.

Skills

Stakeholder engagement

Data analysis

Document management systems

Quality assurance

Cross-departmental collaboration

Education

Masters degree

Completed degree (NQF7)

Job description

Purpose

The Senior Academic Admin Manager oversees the development, implementation, and management of academic administrative systems and processes to ensure institutional compliance, data integrity, and operational efficiency. This role plays a critical part in quality assurance, student lifecycle management, and cross-departmental coordination to support institutional goals and regulatory requirements.

Essential requirements

• Masters degree highly preferred, minimum a completed degree(NQF7)
• Minimum 5 years’ experience in academic administration, quality assurance, or student records management in higher education, Business School first preference
• Comprehensive knowledge of CHE, DHET, and HEQCIS reporting requirements.
• Understanding of examination policies, graduation protocols, and certification processes.
• Advanced proficiency in data analysis, reporting, and document management systems.
• Ability to develop, implement, and maintain Standard Operating Procedures (SOPs).
• Skilled in stakeholder engagement and cross- departmental collaboration.
• Be able to work flexible hours, which would include some evenings and weekends to accommodate the various programmes
• Own reliable transportation

Main duties and responsibilities

• Development and management of the QA intranet page, ensuring resources, policies, and procedures are accurate and up to date.
• Lead the annual DHET report and propose process
• Develop, maintain, and ensure compliance with Standard Operating Procedures (SOPs), standardised templates, and the institutional Glossary of Terms.
• Oversee the implementation of the school governance framework and monitor
• Develop and manage the enrolment validation
• Manage HEQCIS uploads and ensure timely and accurate
• Manage the academic planner, including date proposals, Teaching and Learning Committee (TLC) approval processes, and distribution.
• Oversee the Recognition of Prior Learning (RPL) process
• Oversee data ownership processes and ensure accurate data
• Maintain oversight of data quality control across all student-related
• Work collaboratively with the team on foreign equivalency reviews and
• Compile the graduation programme and student
• Verify graduate details and oversee packing of certificates and
• Manage graduation
• Lead the Headcount Audit process, including scheduling, reporting, and process
• Maintain and monitor the audit schedule for academic and administrative
• Review examination papers meet subject and NQF Level
• Management of examination policies and processes.

If you have not received any feedback from us within 5 working days please consider your application unsuccessful.

By sending your CV along with other additional documents you give consent to HWR to process and retain your personal information for the current opportunity as well as for future opportunities