Business Process Engineer

Capitec Bank; Stellenbosch; On-site; ZAR 350 000 - 500 000; Full time

Job summary

A leading financial institution in Stellenbosch seeks motivated individuals for a role focused on process improvement and business strategies within its banking operations. Candidates should have at least 3 years of experience in relevant banking roles, a Grade 12 National Certificate, and preferably a tertiary qualification in Engineering. Knowledge of data analytics, Six Sigma, and Agile methodologies is crucial. The organizational culture prioritizes client-first actions and teamwork, fostering an environment for professional growth.

Qualifications

• Minimum of 3 years relevant experience in banking processes and systems.
• Proven experience in data analytics and business process improvement.
• Experience in Six Sigma, Lean, and Agile methodologies.

Responsibilities

• Support the vision and strategy of the Business Unit.
• Identify process improvement opportunities in line with strategic objectives.
• Develop and implement business processes and models.

Skills

Communications Skills

Analytical Skills

Problem solving skills

Interpersonal & Relationship management Skills

Facilitation Skills

Negotiation skills

Education

Grade 12 National Certificate / Vocational

A relevant tertiary qualification in Engineering – General

Job description

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We’re on the lookout for energetic, self‑motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2. Once you have completed the above, finalize your application by clicking apply below.

Join Us in Becoming the Best Bank in the World!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to building a brand that we are proud of and earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the client first, act with energy and take ownership. To support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.

About the Role

• To support the vision and strategy and enhance the capability of a Business Unit through the development and implementation of innovative business processes and models.
• To identify process improvement opportunities that will enhance the functioning of the Business Unit in line with its strategic objectives and regulatory requirements and ensure the business benefit is achieved through measurement of success.

Experience

Minimum:

• Minimum of 3 years relevant experience in processing systems, processes, procedures and support in a similar environment
• Proven experience in data analytics, business model design, business process development or improvement, operationalisation of new business process solutions and improvements.
• Experience in Six Sigma, Lean, TOC, Business Improvement, Agile

Ideal:

• 5+ years relevant experience in processing systems, processes, procedures and support in a similar environment
• Strategic business case development
• Translating Divisional strategies and regulatory requirements into a business area target operating model
• Management / leadership experience

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
• A relevant tertiary qualification in Engineering – General

Qualifications (Ideal or Preferred)

• A relevant post‑graduate qualification in Engineering – General or Information Technology

Knowledge

Minimum:

• Lean way of work principles
• Business Change Life Cycle and change management principles
• System Development Life Cycle
• Project Management Lifecycle
• Agile Way of Working Practices
• Quality Management
• Risk & Issue Management
• BABOK, SOA, TOGAF, ARCHIMATE
• Developing a business case
• Client experience / client journey mapping
• Process frameworks (Strategy, Planning, HR, Finance, Marketing, Sales, Assets, Procurement, Production)
• Process Simulation Modelling
• Financial Modelling

Ideal:

• Banking processes and procedures
• Banking systems: Banking System, SBL, Horizon, STrack, Postilion, etc.
• In‑depth knowledge of Capitec Products
• Data and trend analysis

Skills

• Communications Skills
• Analytical Skills
• Problem solving skills
• Interpersonal & Relationship management Skills
• Facilitation Skills
• Negotiation skills

Conditions of Employment

• A valid driver's license and own vehicle is required
• Contactable via own mobile phone
• Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
• Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.