Business Process Engineer

Capitec; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A financial services company in South Africa is seeking an experienced Process Engineer - Operations to enhance business processes. You will analyze, design, and implement improvements to ensure efficiency and sustainability. Candidates should have a Bachelor's degree in Industrial Engineering and over 5 years of relevant experience. The role emphasizes Lean and Six Sigma methodologies along with strong analytical and problem-solving skills.

Qualifications

• 5+ years' experience in process engineering or continuous improvement.
• Proven track record of leading process improvement projects.
• Demonstrated impact through efficiency gains or cost savings.

Responsibilities

• Map, analyse, and document business processes across departments.
• Identify bottlenecks and redesign processes to improve efficiency.
• Deliver process improvement projects on time and within budget.

Skills

Analytical thinking

Problem solving

Stakeholder management

Lean methodologies

Six Sigma

Education

Bachelor's Degree in Industrial Engineering or related field

Project management certification (Prince2, Agile, or PMP)

Tools

ERP/WMS

Job description

Process Engineer - Operations

Posted today

Job Description

Process Engineer - Operations

R 7000

About The Job

We are seeking an experienced Process Engineer: Operations to support our company by analysing, designing, and improving business processes across our operations. This role will work as a neutral facilitator with managers and teams to eliminate waste, strengthen workflows, and embed continuous improvement. You will ensure efficiency, scalability, and sustainability of operations while driving measurable business outcomes.

Key Responsibility Areas

• Map, analyse, and document business processes across departments.
• Identify bottlenecks and redesign processes to improve efficiency, cost, and quality.
• Facilitate workshops and co-design sessions with managers and teams.
• Establish and track baseline data to measure before-and-after improvements.
• Deliver process improvement projects on time, within budget, and to quality standards.
• Champion Lean, Six Sigma, and digitisation opportunities.
• Drive adoption of new processes through training, coaching, and change management.
• Maintain live dashboards, risk registers, and governance for process initiatives.

About You

• Bachelor's Degree in Industrial Engineering, Process Engineering, Operations Management, or related field.
• Project management certification (Prince2, Agile, or PMP) beneficial.
• 5+ years' experience in process engineering, continuous improvement, or operations excellence.
• Proven track record of leading cross-functional process improvement and project delivery.
• Knowledge of Lean, Six Sigma, Kaizen, ERP/WMS, and process digitisation tools.
• Strong analytical thinking, problem solving, and facilitation skills.
• Excellent stakeholder management and influencing skills.
• Resilient, adaptable, and focused on delivering measurable, sustainable improvements.

THE HATS YOU MAY WEAR

• Efficiency Engineer: Embed Lean/CI practices and cost optimisation initiatives.
• Business Analyst: Translate data into insights and design process innovations.
• Change Maker: Drive adoption of new processes and continuous improvement.
• Collaboration Facilitator: Work across teams to co-design solutions.
• Innovation Driver: Identify automation and digitisation opportunities.
• Standards Guardian: Ensure compliance with governance, reporting, and best practice.

WHAT OTHER DETAILS / EXPERIENCE / REQUIREMENTS MAKE OUR EYES LIGHT UP, YOU ASK?

• Demonstrated impact through efficiency gains, cost savings, or process redesign.
• Hands-on application of Lean Six Sigma methodologies.
• Ability to influence without formal authority.
• Strong commercial acumen balancing efficiency, quality, and sustainability.
• Passion for teamwork, innovation, and continuous improvement.