Business Process Engineer

PBT Group; Cape Town; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading consulting firm in Cape Town is seeking a skilled Business Process Engineer to enhance operational efficiency. The ideal candidate will have over 5 years of experience in business process engineering and be adept in methodologies like Lean and Six Sigma. This role involves collaborating with stakeholders, designing process maps, and driving continuous improvement initiatives.

Qualifications

• Minimum of 5 years of experience in business process engineering or operational excellence.
• Experience with ERP systems and digital transformation tools.
• Strong analytical mindset and attention to detail.

Responsibilities

• Collaborate with stakeholders to develop business and operating models.
• Design detailed process maps and standard operating procedures.
• Conduct process assessments to identify inefficiencies.
• Implement process improvement initiatives using Lean or Six Sigma.

Skills

Business process optimisation

Data analysis

Stakeholder engagement

Problem-solving

Process modelling

Lean methodologies

Education

Bachelor’s Degree in Industrial Engineering

Tools

Visio

Bizagi

ARIS

Job description

Business Process Engineer required in Cape Town.

We are seeking a skilled and experienced Business Process Engineer to drive continuous improvement, innovation, and operational efficiency across the organisation.

The ideal candidate will have a strong business process optimisation and industrial engineering background, with a passion for improving operational performance through data-driven decision-making and process redesign.

Duties and Responsibilities:

• Collaborate with senior stakeholders to develop business models and operating models aligned with organisational strategy.
• Design and develop detailed process maps, standard operating procedures (SOPs), and identify integration points across departments and systems.
• Conduct end-to-end process assessments to identify inefficiencies, bottlenecks, and opportunities for automation and enhancement.
• Develop and implement process improvement initiatives using Lean, Six Sigma, or other structured methodologies.
• Participate in user acceptance testing (UAT), monitor post-implementation performance, and support the continuous improvement lifecycle.
• Use data analysis and modelling tools to quantify performance gaps and validate the impact of changes.
• Partner with cross-functional teams, including IT, Finance, Operations, and Industrial Engineering, to ensure cohesive process integration.
• Ensure compliance with quality standards, risk controls, and regulatory requirements throughout all process design initiatives.

Requirements:

• Bachelor’s Degree in Industrial Engineering, Business Process Engineering, or a related field.
• Minimum of 5 years’ relevant work experience in business process engineering, continuous improvement, or operational excellence.
• Proven experience in process modelling tools (e.g., Visio, Bizagi, ARIS, etc.) and familiarity with ERP systems and digital transformation tools.
• Knowledge of Lean, Six Sigma, Kaizen, or similar methodologies.
• Strong stakeholder engagement skills, with the ability to influence at all levels of the organisation.
• Analytical mindset with strong problem-solving abilities and attention to detail.
• Experience in facilitating workshops and working with cross-functional teams to drive consensus and results.