Act as a strategic extension of the Chief Executive, integrating strategy, business performance, commercial insight, governance and execution across iWYZE. The role provides enterprise-wide visibility, drives cross-functional alignment and ensures executive decisions translate into measurable outcomes, enabling the Chief Executive to focus on growth, customers, leadership and critical stakeholders.
Strategy Development and Execution
- Translate business strategy into annual and quarterly priorities, integrated delivery plans and measurable outcomes.
- Coordinate strategic planning and review cycles, aligning financial plans, operational priorities and Group requirements.
- Track strategic milestones, ownership, dependencies, risks and benefits; identify delivery gaps and coordinate recovery actions.
Business Performance Management
- Consolidate financial, operational, customer, people and strategic measures into an enterprise-wide performance view.
- Prepare concise dashboards and executive insights highlighting trends, variances, emerging risks and decisions required.
- Coordinate business performance reviews, challenge recovery plans and track corrective actions through to demonstrated improvement.
Commercial Insight and Strategic Decision Support
- Analyse commercial opportunities, market developments, business issues and strategic options to inform executive decisions.
- Coordinate business cases, scenario analysis and investment prioritisation, considering customer value, affordability, risk and expected benefits.
- Distil complex cross-functional information into practical recommendations and identify matters requiring enterprise-level intervention.
Chief Executive Office and Leadership Effectiveness
- Structure and prioritise the Chief Executive's strategic agenda, commitments and critical engagements.
- Prepare decision-ready briefings covering context, options, recommendations and required decisions; ensure commitments are followed through.
- Establish an effective leadership operating rhythm across planning, performance, governance and delivery forums; clarify ownership, timelines and escalations.
Governance, Risk and Stakeholder Engagement
- Coordinate high-quality executive and governance submissions, decision records and action tracking.
- Maintain visibility of material strategic and operational risks, issues and cross-functional dependencies; escalates significant matters with proposed responses.
- Support engagement with Group, governance bodies, partners and key stakeholders, ensuring alignment, consistent messaging and completion of undertakings.
Strategic Initiatives and Transformation
- Lead or coordinate Chief Executive-sponsored strategic initiatives and special assignments requiring enterprise-wide collaboration.
- Establish fit-for-purpose delivery governance, milestones, accountabilities, reporting and escalation mechanisms.
- Monitor execution, resource commitments and benefits realisation, intervening early when delivery or outcomes are at risk.
Organisational Effectiveness and Continuous Improvement
- Identify opportunities to simplify executive processes, improve management information and accelerate decisions.
- Strengthen collaboration, transparency, accountability and disciplined execution across functions.
- Reduce duplication and avoidable coordination effort while reinforcing the link between strategy, decisions and business value.
Qualifications and Experience
- Relevant degree in Commerce, Finance, Business Management, Economics or a related field; postgraduate qualification, MBA or CA(SA) advantageous.
- Executive development in strategy, leadership, transformation or organisational management beneficial.
- 10+ years of relevant experience, including 5+ years in senior business management, strategy, consulting or transformation.
- Demonstrated experience applying systems thinking and integrated thinking across the organisational value chain, connecting strategy, customer outcomes, operations, technology, finance and enabling functions.
- Proven delivery of enterprise-wide initiatives, business performance reviews and cross-functional stakeholder management.
- Strong commercial and financial acumen; financial services, insurance or other regulated-industry experience advantageous.
Key Competencies
- Strategic thinking, systems thinking and commercial judgement.
- Executive-level communication and stakeholder management.
- Strong analytical and problem-solving capability.
- Integrated thinking across the organisational value chain and cross-functional coordination.
- High levels of integrity, discretion and professional maturity.
- Results orientation, adaptability and execution discipline.