Job Description
The purpose of this role is to understand business change needs; to identify and implement system and/or process improvement interventions; embed a culture of efficient systems utilisation; understand, analyse master Data. Execute improvement projects following gap analysis on processes. Provide QA oversight of systems, processes and products by internal gap analysis. Manage engineering graduate interns when available.
Qualifications
- Engineering or technical qualification at graduate level
Advantageous Requirements
- Business management degree
- Experience in quality assurance and continuous improvement
Experience
- 5 years' demonstrated experience supporting a manufacturing/operations environment
- 2 to 3 years of data analyses and report compilation
- 2 to 3 years of operational auditing experience
Duties
Systems integration projects
- To co-develop requisite business systems’ programmes, policies, and procedures, and ensure implementation thereof
- To contribute to the implementation of business solutions within agreed quality, time and cost parameters
- To identify and execute cost saving projects
Stakeholder Management
- To be the “go to business contact” and support the business to utilise systems optimally in the enhancement of business operations (efficiency).
- Review SLA of service providers in order to optimize service delivery
- To understand the needs of multiple stakeholders, facilitate negotiations of requirements of multiple stakeholders, and assist business stakeholders to utilize business best practise in support of an operationally excellent culture.
Job Competencies
- Proficiency in MS Office (Word, Excel, and PowerPoint)
- Microsoft Dynamics AX demonstrated experience
- Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes
- Judgment and Decision Making evaluating various sources of data and deciding on applicable ones for business optimisation
- Critical Thinking — Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Converting complex data sets into graphs and charts for easy trend tracking
- Presentation skills