Business Operations Manager

Data Centrix; Gauteng; On-site; ZAR 600 000 - 900 000; Full time

Job summary

A technology management company based in South Africa is seeking an experienced leader to manage network infrastructure and cabling teams. The ideal candidate will have at least 8 years of relevant experience and a proven track record in project management and team leadership. Responsibilities include developing strategic plans, ensuring compliance with regulations, and enhancing service delivery to clients.

Qualifications

• 8 years experience in network infrastructure, cabling, or building management systems.
• Strong technical acumen in network cabling and building management systems.
• Ability to work in various environments including server rooms and construction sites.

Responsibilities

• Lead and manage the network infrastructure and cabling teams.
• Develop and implement strategic plans to meet business objectives.
• Ensure compliance with local regulations and industry standards.
• Serve as the primary point of contact for clients and stakeholders.

Skills

Leadership

Project Management

Customer-focused

Problem-solving

Communication

Education

Relevant Degree or Diploma

Job description

Qualifications & Experience

• Relevant Degree or Diploma
• 8 years experience in network infrastructure, cabling, or building management systems.
• Demonstrated leadership and team management skills with Sales, Projects and operations team.
• Strong project management experience.
• Good understanding of SHEQ requirements
• Excellent leadership, communication, and interpersonal skills.
• Strong technical acumen in network cabling, and building management systems.
• Ability to plan and prioritize effectively.
• Problem-solving and decision-making.
• Customer-focused mindset with proactive service delivery.
• Ability to work in different environments including server rooms, construction sites, and office settings.
• Willingness to respond to emergencies outside regular working hours if required.

Responsibilities

• Lead and manage the network infrastructure, cabling teams.
• Develop and implement strategic plans to meet business objectives.
• Foster a safety-focused culture adhering to all relevant safety standards and protocols.
• Manage budgets, resource planning, and procurement activities.
• Oversee the design, installation, and maintenance of structured cabling systems.
• Manage operations teams ensuring optimal performance and security.
• Supervise building management systems (BMS) including HVAC, access control, security, and fire systems etc.
• Ensure all infrastructure meets industry standards and client specifications.
• Plan, execute, and monitor projects department output.
• Coordinate with clients, vendors, and internal teams to ensure timely delivery.
• Maintain documentation and reporting on project progress and issues.
• Ensure all work complies with local regulations, codes, and industry standards.
• Implement quality assurance processes to maintain high standards.
• Conduct regular inspections and audits in all departments of the business.
• Serve as the primary point of contact for clients and stakeholders.
• Provide guidance and updates to clients.
• Handle client escalations effectively.
• Stay updated on industry trends, new technologies, and best practices.
• Drive innovation and process improvements within the business unit.