Business Operations Coordinator - 6487

Cambridge University Press; Cape Town; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading academic publisher in Cape Town is seeking a Business Operations Coordinator to improve operational processes and support teamwork. The ideal candidate is detail-oriented and has experience in business operations or administrative support. This role offers a hybrid work model and a comprehensive rewards package including annual leave and medical contributions.

Benefits

24 days of annual leave

Medical aid contribution

Group pension scheme contribution

Discretionary annual bonuses

Death and disability insurance

Qualifications

• Experience in business operations, finance, or administrative support.
• Strong digital literacy and proficiency with Microsoft Excel and related tools.
• Familiarity with SAP or similar financial systems is desirable.

Responsibilities

• Manage invoicing workflows and maintain accurate financial records.
• Support marketing and commercial initiatives, such as discount codes.
• Assist with learner enrolments and onboarding experiences.
• Act as a point of contact for finance-related queries.
• Identify and implement process improvements.

Skills

Organisational skills

Attention to detail

Communication skills

Digital literacy

Problem-solving mindset

Tools

Microsoft Excel

SAP or similar financial systems

Job description

Overview

Job Title: Business Operations Coordinator

Salary: ZAR

Location: Cape Town, South Africa / Hybrid (expectation of % of working hours spent in the office)

Contract: Full time / Permanent (37.5 hours per week)

Are you an organised, detail-oriented professional with a passion for improving processes and enabling great teamwork?

This is an exciting opportunity to join a collaborative operations environment that supports the delivery of innovative online learning experiences to learners and organisations around the world.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role

As a Business Operations Coordinator, you will support and streamline key administrative and operational processes across the Cambridge Online Education department.

Working collaboratively with colleagues in Operations, Marketing, Commercial, and Propositions, you will help improve efficiency and support revenue-generating activities.

Your responsibilities will include:

• Managing invoicing workflows and maintaining accurate financial records.
• Supporting marketing and commercial initiatives, such as discount codes and partner onboarding.
• Assisting with learner enrolments and onboarding experiences.
• Acting as a point of contact for finance-related queries and providing guidance on systems and tools.
• Identifying and implementing process improvements to enhance cross-team collaboration and service delivery.

This role will provide operational continuity and support across global time zones, contributing directly to departmental growth and success.

About you

You are proactive, organised, and comfortable working with financial and administrative systems.

You have excellent attention to detail, strong communication skills, and thrive in a collaborative, rapidly evolving environment.

You will also have:

• Experience in business operations, finance, or administrative support.
• Strong digital literacy and proficiency with Microsoft Excel and related tools.
• Familiarity with SAP or similar financial systems (desirable).
• A problem-solving mindset with the ability to identify and deliver improvements.

If you are motivated by making processes work better and enjoy working with a supportive, global team, we would like to hear from you.

If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it.

In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 24 days of annual leave (excluding public holidays)
• Medical aid contribution
• Group pension scheme contribution
• Discretionary annual bonuses
• Death and disability insurance

We are a hybrid working organisation, and we offer a range of flexible working options from day one.

Ready to pursue your potential?

Apply now.

We review applications on an ongoing basis, with a closing date for all applications being 3rd November

• although we may close it earlier if suitable candidates are identified.

Interviews are scheduled to take place week commencing 17th November

Please note that successful applicants will be subject to satisfactory background checks due to working in a regulated industry.

Why join us

Joining us is your opportunity to pursue potential.

You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the whole world.

Sharing our mission will inspire your own growth, development and progress, in an environment that embraces difference, change and aspiration.

Preference will be given to suitable candidates who add to the cultural and demographic diversity of the organisation.

People from all backgrounds and communities are encouraged to apply.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.