Business Operation Executive

Humankind Group; Gauteng; On-site; ZAR 1 200 000 - 1 800 000; Full time

Job summary

A strategic consulting firm in Gauteng is seeking an experienced Executive: Business Operations to act as the operational deputy to the COO. The role involves driving operational excellence, managing cross-functional teams, and developing strategies to enhance efficiency and customer satisfaction. The ideal candidate will have a relevant Honours Degree, significant senior management experience, and strong financial acumen.

Qualifications

• Minimum 10 years' senior management experience in operations or strategic execution.
• Proven leadership in managing complex projects.
• Strong commercial and financial acumen.

Responsibilities

• Act as COO's delegate for strategic priorities.
• Develop operational strategies aligned with business goals.
• Oversee Operations and Business Continuity.

Skills

Strategic leadership

Operational management

Cross-functional team leadership

Stakeholder engagement

Financial acumen

Education

Honours Degree in Business Management or related field

Postgraduate qualification (MBA or equivalent)

Job description

Executive: Business Operations

Region: Gauteng

Department: Business Operations

We are seeking a dynamic and strategic Executive: Business Operations to act as the operational deputy to the Chief Operating Officer (COO). This senior leadership role will drive operational excellence, business performance, and customer success across the organisation.

Key Responsibilities

• Act as the COO’s delegate to ensure seamless leadership and execution of strategic priorities.
• Develop and implement operational strategies aligned with business goals.
• Oversee Operations, Business Continuity, and Support Services to enhance efficiency, profitability, and service delivery.
• Lead key operational areas including installation and support, recovery operations, control centre management, data governance, procurement, and fleet operations.
• Drive continuous improvement initiatives to optimise service quality and customer satisfaction.
• Ensure operational readiness, compliance, and effective risk and continuity management.
• Manage budgets, control costs, and ensure financial performance across all operational areas.
• Build and lead high‑performing teams through clear accountability, development, and performance management.
• Cultivate strong internal and external stakeholder relationships to support business growth and collaboration.

Qualifications and Experience

• Essential: Honours Degree in Business Management, Business Administration, Operations Management, or related field (NQF 8).
• Desirable: Postgraduate qualification such as an MBA or Senior Management Development Programme.
• Minimum 10 years’ senior management experience in operations, business continuity, or strategic execution.
• Proven leadership of cross‑functional teams and complex projects.
• Strong commercial and financial acumen with a track record of driving business performance.
• Excellent communication and stakeholder engagement skills.

Why Join Us?

This is an exceptional opportunity to lead with impact, drive operational excellence, and shape the future of our business.

📩 Apply now with your CV and a short cover letter highlighting your leadership achievements