Business Engineer

Capitec; Cape Town; On-site; ZAR 600 000 - 850 000; Full time

Job summary

A leading banking institution in Cape Town is searching for a Business Engineer to optimize business processes related to client information management. The successful candidate will need 8-10 years of experience, preferably in industrial engineering, with strong skills in data quality and client relationships. This is a full-time position offering opportunities for travel and professional growth.

Qualifications

• A minimum of 8-10 years of experience in business engineering.
• Experience with customer relationship management (CRM) systems.
• Proven track record of solutions articulation to stakeholders.

Responsibilities

• Optimize business processes related to client information management.
• Ensure the accuracy and quality of client data.
• Understand complex client relationships and data flows.

Skills

Communications Skills

Strategic Thinking Skills

Computer Literacy (MS Word, MS Excel, MS Outlook)

Interpersonal & Relationship Management Skills

Presentation Skills

Facilitation Skills

Business Process Modelling skills (IDEF-0, Financial Modelling, Enterprise Architect, BPMN, etc.)

Planning, Organising and Coordination Skills

Commercial Thinking Skills

Education

Grade 12 National Certificate / Vocational

Post-graduate qualification in Information Technology or Engineering

Job description

Capitec Cape Town, Western Cape, South Africa

About The Role

The role is for a business engineer who will focus on optimizing business processes related to client information management. This includes ensuring the accuracy and quality of client data, understanding client life cycles, and managing risk categories. The engineer will work across retail, business banking, and insurance contexts to create a unified view of the client. They will need to understand complex client relationships, data structures, and how data flows through systems. The role requires a deep understanding of business processes, client onboarding, and ongoing due diligence, including enhanced due diligence and client offboarding.

Our Ideal Candidate

• 8 – 10 years of experience in business engineering
• A background in engineering, preferably industrial engineering or any relevant engineering qualification.
• Articulate solutions clearly to stakeholders
• Proven track record of understanding and solving complex business problems, particularly from a client's perspective.
• Experience in customer relationship management (CRM) systems
• Ability to design and optimize business processes, with a focus on data quality and client experience.

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal Or Preferred)

• A relevant post-graduate qualification in Information Technology or Engineering - General

Skills

• Communications Skills
• Strategic Thinking Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills
• Presentation Skills
• Facilitation Skills
• Business Process Modelling skills (IDEF-0, Financial Modelling, Enterprise Architect, BPMN, etc.)
• Planning, organising and coordination skills
• Commercial Thinking Skills

Conditions of Employment

• Clear criminal and credit record
• Willingness to travel nationally and internationally when required
• Ability to work extended hours during periods of project implementation

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Engineering and Information Technology; Industries: Banking

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