Business Development Specialist

Indwe Risk Services; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent insurance service provider in Cape Town is seeking a motivated individual to identify and nurture new business opportunities. The role involves expanding the client base and representing the company at events. Ideal candidates will have 3-7 years of sales experience, relevant qualifications in marketing or business, and a strong understanding of the insurance industry. This is a permanent position with competitive benefits.

Qualifications

• Relevant diploma/degree in Marketing, Business Management, or Insurance advantageous.
• FAIS compliance is required.
• 3 to 7 years experience in sales or business development.

Responsibilities

• Identify and nurture new business opportunities through lead generation.
• Expand the company's client base and strengthen market presence.
• Represent the company at various insurance-related events.

Skills

Lead activation process

Communication skills

Negotiation skills

Analytical skills

Relationship building

Education

Matric

Higher certificate in Insurance NQF5

Tools

CRM platforms

Outlook

Word

Advanced Excel

Job description

Description

To identify, generate, and nurture new business opportunities through strategic lead generation activities and professional networking, adhering to the company's leads management procedures.

The individual will play a critical role in expanding the company's client base, strengthening market presence, and supporting business growth in Indwe Risk Services.

Office Location: Cape Town - Old Oak

Employment Type: Permanent

Education Minimum

• Matric

Relevant diploma / degree in Marketing, Business Management, or Insurance advantageous.

FAIS compliance.

Passed exam RE

Representatives.

Experience Minimum

3 - 7 Years.

Ideal Education

Higher certificate in Insurance NQF5.

Ideal Experience

3-5 years experience in sales, business development or lead generation preferably in Insurance.

Proven success in generating and qualifying leads.

Experience in networking, business forums, or referral-based sales.

Familiarity with leads management portals and CRM platforms

Exposure to digital lead generation (social media, email campaigns, events) is advantageous.

Skills

• Lead the end-to-end activation process for the acquisition of new insurance clients and partners.
• Ensuring timely and high-quality onboarding experiences; Ensure all data, documentation, and compliance checks are completed.
• Representing the company at golf days, broker functions, and other insurance-related events.
• Computer Literacy (Outlook, Word and Advanced Excel).
• Act as a trusted point of contact for high-value clients during the onboarding phase.
• Develop and maintain strong relationships with key brokers, agencies, and underwriters.
• Excellent communication and presentation skills (verbal & written).
• Strong negotiation and persuasion ability.
• Ability to establish rapport and build long-term relationships.
• Goal-driven, resilient, and persistent in pursuing opportunities.

Analytical with strong research and prospecting skills

Coach and support team members to meet performance metrics and client satisfaction goals.

Monitor and refine activation processes for improved speed, efficiency, and scalability.

Report on KPIs and suggested enhancements based on client feedback and activation data.

New business leads must be captured on Leads Management Portals for tracking, reporting.

Flag and help resolve any issues that could delay onboarding or affect client satisfaction.

Knowledge

• Insurance and Brokerage Industry Experience.
• Technical and comprehensive Commercial and Individual Insurance Product Knowledge.
• Legal Requirements of the Insurance Industry.
• Knowledge of Specialist Liability.
• Regulatory requirements of the insurance industry including POPIA.
• Lead activations, marketing and sales principles.
• Knowledge of insurance products and value-added products and services.