Business Development Manager -UK Complex Care

The Legends Agency; Cape Town; Hybrid; ZAR 300 000 - 400 000; Full time

Job summary

A healthcare recruitment agency is seeking a Business Development Manager to drive growth for a UK complex care provider. This role involves securing complex care packages, engaging stakeholders, and leading the tender process. Candidates should have 2-4 years of business development experience in the UK healthcare sector. This position offers a hybrid working arrangement, with a focus on commercial growth and relationship management.

Qualifications

• 2-4+ years in business development within the UK healthcare sector.
• Experience in complex care, domiciliary care, or clinical staffing.
• Strong knowledge of NHS structures and care funding pathways.

Responsibilities

• Identify and secure complex care opportunities with NHS Trusts.
• Lead the tender process for complex care packages.
• Build relationships with referral partners like case managers.

Skills

Commercial awareness

Stakeholder engagement

Proposal writing

Market research

Relationship building

Job description

Business Development Manager -UK Complex Care

Drive Growth in a Leading UK Complex Care Provider, Remote in Cape Town

Remote (Cape Town-based) | Hybrid working as the team grows | R28 000 -R30 000 per month | UK Hours (8am -5pm)

About Our Client

Our client is a respected UK-based healthcare provider delivering high-quality, person-centred complex care services to both public and private sector clients. With a growing reputation across NHS Trusts, ICBs, and local authorities, they specialise in tailored packages for individuals with complex and long-term care needs. As their complex care division expands, they offer the chance to be part of a values-driven team focused on clinical excellence and sustainable growth.

The Role: Business Development Manager UK Complex Care

This role is pivotal to the company's commercial strategy and growth plans. You'll lead business development efforts focused on securing and expanding complex care packages, working with key decision-makers across the UK healthcare sector. From managing stakeholder relationships to overseeing tenders and collaborating with clinical teams, you will play a crucial part in scaling high-quality care delivery nationwide.

Key Responsibilities

• Minimum 2-4 years experience in UK healthcare business development
• Identify and secure complex care opportunities with NHS Trusts, ICBs, CHC teams, local authorities, and private clients
• Build strong relationships with referral partners such as case managers, social workers, and clinical commissioning units
• Lead the tender process for complex care packages, including proposal writing and submissions
• Develop and execute strategic plans to expand complex care services across the UK
• Conduct market research and track commissioning trends and competitor activity
• Prepare business proposals, quotes, and pricing alongside clinical and operations teams
• Support onboarding and client relationships for new care packages
• Collaborate with internal marketing, clinical, and operational teams to drive service delivery
• Track KPIs and pipeline metrics, reporting regularly to leadership

About You

• 2-4+ years in business development within the UK healthcare sector
• Experience in complex care, domiciliary care, CHC/ICB commissioning, or clinical staffing
• Strong knowledge of NHS structures, procurement, and care funding pathways
• Confident communicator with experience in stakeholder engagement and negotiations
• Commercially savvy with proposal and cost modelling experience
• Driven, proactive, and target-focused
• Comfortable working independently and cross-functionally
• Organised and confident, managing multiple priorities and pipelines