Business Development Manager – Global BPO Solutions

Believe Resourcing; Cape Town; Hybrid; ZAR 300,000 - 400,000; Full time

Job summary

A leading international BPO provider is seeking a Business Development Manager to lead global market growth from their Cape Town office. In this entrepreneurial role, you will spearhead international sales strategies, engage with top executives, and shape the future of outsourcing innovation. The position offers a competitive salary of R60,000/month plus performance incentives, flexible work arrangements, and medical insurance benefits.

Benefits

Competitive salary

Performance-based incentives

Medical insurance

Flexible working arrangements

Qualifications

• 5+ years of senior leadership experience in BPO, RPO, or Business Development.
• Proven track record of international sales across North America, the UK, and Europe.
• Experience closing multi-million-rand outsourcing contracts.

Responsibilities

• Develop and execute a global go-to-market strategy targeting enterprises.
• Engage with C-suite executives to establish strategic outsourcing partnerships.
• Own the global revenue and growth P&L, ensuring profitability.

Skills

Leadership in BPO

International sales experience

Negotiation skills

CRM and sales automation expertise

Job description

Location: Cape Town, South Africa (Hybrid)

Markets: USA, UK, EU

Reports to: CEO

Package: R60 000 per month + performance-based incentives.

Are you a strategic, dynamic, and results-driven Business Development Manager ready to make a global impact?

Our client, a leading international Business Process Outsourcing (BPO) provider, is seeking a Business Development Manager (BDM) – BPO Solutions to spearhead international growth, engage global executives, and position the business as the premier outsourcing partner for multinational corporations and high-growth enterprises.

Key Responsibilities

International Growth & Expansion

• Develop and execute a global go-to-market strategy targeting enterprises in the USA, UK, and EU.
• Identify high-value outsourcing opportunities and secure contracts with international companies and fast-growing startups.
• Collaborate with the CEO & Executive Committee to define the company’s expansion roadmap, revenue objectives, and market positioning.

Enterprise Sales & Strategic Partnerships

• Engage C-suite executives and decision-makers to position the business as a strategic outsourcing partner.
• Build partnerships with Private Equity (PE) firms, VC-backed startups, and multinational corporations.
• Lead contract negotiations, RFP responses, and executive-level presentations.
• Represent the company at global outsourcing conferences, trade shows, and industry summits.

Brand Positioning & Thought Leadership

• Establish the company as a leader in customer service, multilingual support, and outsourcing innovation.
• Drive PR, content strategy, and digital marketing to expand market visibility.
• Develop thought leadership initiatives including articles, speaking engagements, and panel participation.

Revenue & Profitability Leadership

• Own the global revenue and growth P&L, ensuring profitability and scalability.
• Build predictable sales pipelines using data-driven strategies, automation, and AI-powered lead generation.
• Optimise sales processes and analytics through CRM and sales automation.

Leadership & Collaboration

• Act as a key member of the leadership team, contributing to strategic decision-making.
• Partner with Operations, HR, and Technology teams to ensure seamless service delivery.
• Oversee contract execution and ensure exceptional client service.

Key Qualifications & Experience

• 5+ years of senior leadership experience in BPO, RPO, Enterprise Sales, or Business Development.

• Proven track record of international sales and market expansion across North America, the UK, and Europe.

• Experience closing multi-million-rand outsourcing contracts.

• Strong network and experience working with international companies, high-growth startups, or PE/VC-backed firms.

• Extensive C-suite engagement, exceptional negotiation and presentation skills.

• Expertise in CRM, sales automation, and analytics.

• No criminal record.

Why Join?

• Competitive base salary + performance-based incentives.

• Base salary: R60,000/month (R720,000 per annum)

• Performance rewards:

  • Birthday Bonus: 50% of monthly salary

  • Annual performance bonuses & commissions based on KPIs

• Flexible working arrangements (Hybrid/Remote).

• Medical insurance (Discovery Medical – Coastal Core, company contribution up to R5,000/month).

• Entrepreneurial sales role with direct reporting to the CEO.

• Opportunity to shape the future of outsourcing innovation while driving global market growth.

Apply Now!

If you’re ready to drive international BPO growth, engage top executives, and lead global expansion strategies, we’d love to hear from you.