1. Development of New Business
- Focus on developing new business revenue through prospecting, qualifying, and closing deals.
- Prepare tenders, reports, presentations, and approve rates for different customer types.
- Generate and follow up on qualified leads in line with company requirements.
- Analyze clients' needs and propose suitable courier solutions to close deals.
2. Service Excellence
- Ensure continuous follow-up by the sales team on pending clients.
- Manage and retain client relationships at all levels, providing professional service including after-sales support, client inquiries, and regular follow-ups.
3. Sales Targets and Administration
- Exceed sales objectives by promoting and selling courier services through professional sales strategies.
- Consistently achieve product and monthly targets.
- Submit weekly call reports to the General Manager to monitor activities.
- Keep the sales pipeline up to date at all times.
- Manage internal administrative processes.
- Attend meetings and submit weekly statistics.
- Ensure commission sheets are signed off by the General Manager and submitted to HR.
4. Product Knowledge
- Learn about new products, improve selling skills, and communicate updates to the sales team.
- Stay informed about competitors' services and market trends.
5. Communication
- Maintain effective communication between sales and supporting departments at all levels.
- Respond to sales queries and assist as needed.
- Ensure clear communication with the General Manager and colleagues.
6. Ad hoc Duties
- Perform additional duties as required that are not within the usual responsibilities, reflecting the dynamic nature of the business.
Requirements:
- Matric or Senior Certificate or equivalent.
- Proficiency in MS Office Suite, especially Excel.
- Minimum of 5 years sales experience, preferably in the logistics industry.