Business Development Manager

Numeral XII (Pty) Ltd.; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic sales organization in Pretoria is seeking a Business Development Manager to lead the LBC Sales Team. Responsibilities include ensuring sales targets are achieved, building client relationships, and coaching team members. The ideal candidate should have a degree in Business/Sales Management and at least three years of solid sales and management experience. This role emphasizes effective team leadership, client satisfaction, and sales-driven culture.

Qualifications

• Matric.
• 3 years solid sales experience.
• 3 years of experience managing a team.
• Experience within the credit analysis industry, preferred.
• Customer service experience.

Responsibilities

• Provide support to your team and ensure sales targets are met.
• Grow and build the client base.
• Present to clients to attain new business.
• Manage and convert leads into sales.

Skills

Ability to build strong relationships

Analyze problems

Effective communication

Team leadership

Negotiation strategy

Empathy

Organized execution

Attention to detail

Education

Degree and/or Diploma in Business / Sales Management

Job description

Overview

Position: Business Development Manager

Location: Lynwood, Pretoria

Are you all about client services and addressing customer concerns? Are you a sales-driven person with the ability to motivate teams to achieve targets? Do you love working with people and ensuring they feel heard? Then raise your hand because we’re hiring!

This role plays an integral part in our team, as you will be responsible for our LBC Sales Team, ensuring targets are met and providing coaching and mentoring where needed.

Overview of fit

A specialist who is an expert in achieving and exceeding sales targets and motivating others to do the same. Responsible for the success of the sales team and building relationships with our clients. You are self-motivated and self-driven with an unwavering ability to continuously learn and improve. You love working with people and your number one priority is customer satisfaction, as well as marketing the Business’ products.

Responsibilities

• Providing support to your team and ensuring sales targets are met.
• Grow and build the client base.
• Present to clients to attain new business.
• Manage and convert leads into sales and ensure outcomes are captured onto the system.
• Inform the team by explaining procedures; answering questions; providing information.
• Assist the team with escalations and how to manage these.
• Evaluate problems and complaints of clients and provide proper solutions.
• Respond to the needs of clients and provide personalized service.
• Provide information on the company’s products or services and generate interest in the offer.
• Upsell products and services to own clients and coach the team to do the same.
• Research needed information using available resources.
• Make relevant notes from client interactions.
• Identify issues that clients might be struggling with and find solutions; escalate where required.
• Report on client feedback.
• Manage and update client databases.
• Manage the team and ensure KPIs are in place.

Skills and attributes

• Ability to build strong relationships and effectively identify problems as they arise.
• Analyze stumbling blocks to find positive solutions and develop alternatives to common issues.
• Identify critical factors affecting outcomes, evaluate options, and establish priorities.
• Anticipate outcomes and identify consequences.
• Open and honest communication regarding products.
• Active listening and the ability to persuade others to see reason.
• Ability to lead a team toward success.
• Successful creation and implementation of negotiation strategy.
• Empathy with excellent verbal and written communication skills.
• Provide concise and relevant information and offer advice when needed.
• Ability to work with the team to achieve a common goal.
• Mutual accountability for all projects.
• Encourage differences and opinions.
• Organised task execution and planning to meet deadlines.
• Remain calm in situations of conflict; display patience with stakeholders and team.
• Highly disciplined with a willingness to learn; confident with resilience.
• Cooperative and optimistic; high attention to detail.

Qualifications and requirements

• Matric;
• Degree and/or Diploma in Business / Sales Management;
• 3 years solid sales experience;
• 3 years of experience managing a team;
• Experience within the credit analysis industry, preferred;
• Familiar with telephone and computer technology;
• Experience within the financial services industry, preferred;
• Experience in effectively making sales and reaching targets;
• Customer service experience;
• Ability to handle pressure.