Business Development Manager

Bebeedevelopment; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading firm in business development in Gauteng is looking for a Business Development Manager to expand their client base and foster long-term partnerships. Responsibilities include developing and maintaining client relationships, conducting business reviews, and collaborating with sales teams. Ideal candidates should have a minimum Grade 12 qualification with knowledge of Office Automation & ICT being an advantage.

Qualifications

• Minimum Grade 12 qualification.
• Knowledge of Office Automation & ICT Industry an advantage.
• Marketing / Sales qualification an advantage.

Responsibilities

• Develop new relationships with clients to expand our current client base.
• Conduct regular business reviews to evaluate client satisfaction.
• Collaborate closely with Sales Managers and Sales Representatives.

Skills

Client relationship management

Communication skills

Sales strategy development

Education

Grade 12 qualification

Marketing / Sales qualification

Tools

Office Automation knowledge

Job description

As a Business Development Manager, you will be responsible for expanding our client base and fostering long-term partnerships.

Responsibilities

• Developing new relationships with clients to expand our current client base.
• Maintaining strong, professional relationships with clients to ensure satisfaction and loyalty through timely communication and support.
• Conducting regular business reviews to evaluate client satisfaction with our products and services, providing actionable insights for improvement.
• Identifying and communicating sales opportunities within key accounts to the sales team, driving revenue growth and customer engagement.
• Keeping clients informed about new product offerings, updates, and industry trends, positioning us as a thought leader.
• Attending client meetings to strengthen relationships with existing accounts, building trust and rapport through active listening and solution-oriented approaches.
• Meeting client relationship targets and KPIs as defined by the Head of Sales, demonstrating accountability and results-driven performance.
• Collaborating closely with Sales Managers and Sales Representatives to support client needs, ensuring seamless communication and effective issue resolution.
• Addressing and resolving client concerns promptly and effectively, maintaining a high level of customer satisfaction and loyalty.
• Administering client satisfaction surveys and reviews to gather feedback, informing product development and service improvements.
• Monitoring company performance against service level agreements and flagging potential issues, ensuring proactive issue resolution and process enhancements.

Qualifications

• Minimum Grade 12 qualification
• Knowledge of Office Automation & ICT Industry an advantage
• Marketing / Sales qualification an advantage