Business Development Coordinator

Belgotex Floorcoverings (Pty) Ltd.; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A prominent flooring solutions company in South Africa seeks a Business Development Coordinator to manage sales and support client engagement. You will coordinate projects, assist with CRM maintenance, and work with Business Development Managers to promote products. Ideal candidates will have 3-5 years of relevant experience, strong communication skills, and proficiency in CRM systems. Competitive salary and growth opportunities available.

Qualifications

• 3-5 years of relevant sales experience in a similar role.
• Ability to communicate with diverse individuals.
• Experience working in a CRM system.

Responsibilities

• Support Business Development Managers in sales.
• Coordinate projects and maintain CRM records.
• Engage with the marketing and customer service teams.

Skills

Sales experience

Communication skills

Time management

CRM proficiency

Education

Grade 12 / Matric

Tools

CRM systems

Microsoft packages

Job description

About the Company

Belgotex is Africa's leading carpet and artificial grass manufacturer.

As a soft flooring specialist we design, make, and distribute high-quality broadloom and modular carpets with custom solutions available to the commercial market.

Our extensive product portfolio includes luxury and specialist vinyls and artificial grass.

Corporate Values

• Better Together: We believe that people inspire greatness.
• We Tread Softly: We are a recognised world leader for sustainability practices, asking less of the planet in all that we do.
• Deep Focus: We are on a journey of vertical growth to deliver specialised flooring solutions to Africa and the world.
• Curiosity: True innovation starts with a desire to explore and achieve the unimaginable.
• Courage: We're not afraid to ask big questions, even if it means asking more of ourselves.

Purpose of this role

The Business Development Coordinator manages sales, supports clients, and connects Field Sales, Stakeholders, and Customer Care.

The role focuses on growing revenue through excellent service, easy transactions, and process improvements, with strong support and growth opportunities.

Your primary responsibility is to coordinate all tasks that support sales, ensuring effective client service to secure deals.

Key Responsibilities

• Sales / client engagement: Supports Business Development Managers in promoting the B_ portfolio to stakeholders, retailers, customers, and new markets, while assisting them in selecting the best products for their needs and budget.
• Project Co‑ordination: Supports the BDM with back‑end tasks like project management, workflows, order handling, logistics, and admin to enhance sales and service delivery.
• Closing existing opportunities to create new ones, monitoring project progress, updating stakeholders, and maintaining accurate, real‑time records in the CRM.
• CRM maintenance for forecasting, with a reliable database and project pipeline reflecting accurate pipeline health.
• Efficient engagement with people, systems and process: Collaborates with a dedicated marketing and research team that provides project leads, and a customer service team that handles quoting, orders, and post‑delivery logistics.
• Field activity organization: The BDM is responsible for organizing field activities, and the BDC can route two types of work to them: opportunities needing a field visit and business development opportunities.
• Maintain positive relationships with team members and ensure productive, conflict‑free collaboration.
• Participate in short daily WIP meetings and contribute to promotional activities.
• Product competence: Attend ongoing product training and serve as a subject matter expert in your area of expertise.
• Provide input into new product development, range recoloring, and the introduction of new product categories in collaboration with the Engineering team.
• Reporting on KPIs to track performance, with monthly performance analysis and corrective action plans if needed, including detailed commentary.
• Collaborate with the Commercial team to develop short‑ and long‑term plans to address sales margin, growth, and revenue variances using leading indicators and control techniques.
• Develop and implement continuous improvement processes (IGP) to enhance output, reduce variability, and manage constraints.

Qualifications

• Grade 12 / Matric with mathematics or math's literacy.
• At least 3‑5 years relevant sales experience in a similar role within a relevant industry is essential.
• Be able to articulate products and services to perfection.
• Comfortable with a lot of things going on at any one time and able to communicate with a wide variety of people.
• Experience working in a CRM system and Microsoft packages is essential.
• Excellent time management skills to execute our daily tasks.
• Ability to plan and organize priorities and calendar.
• Excellent interpersonal and communication skills with the ability to converse at all levels but especially strong and effective in digital and online communication platforms.

Competencies

• Valuing Differences: Working effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; seeks out and uses unique abilities, insights, and ideas from diverse individuals.
• Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self‑imposing standards of excellence rather than having standards imposed.
• Initiating Action: Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
• Planning and Organising: Establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines, and leveraging resources.
• Continuous Learning: Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.