Business Banking Relationship Manager - Port Elizabeth

Bidvest Bank Limited; Gqeberha; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading banking institution in South Africa seeks a Business Banking Relationship Manager to generate revenue by sourcing clients and managing banking relationships. The ideal candidate will have 2 years of relevant experience, strong communication skills, and the ability to provide excellent service in the affluent market segment. Join to work within a supportive team to achieve sales targets.

Qualifications

• 2 years of experience in Business Banking and Relationship Management Sales.
• Sound understanding of business banking sales.
• Attention to detail with strong time management skills.

Responsibilities

• Cold call to find new clients to meet revenue targets.
• Promote Bidvest's full product offering to maximize revenue.
• Manage profit margins via comparative information on rates.

Skills

Negotiating skills

Presentation skills

Good Communication Skills

Networking ability

Ability to sell

Customer relationship Management

Education

Matric

NQF6 - National Diploma

Finance / Certificate in Banking

FAIS RE5 Completed

Job description

Business Banking Relationship Manager - Port Elizabeth

Join to apply for the Business Banking Relationship Manager - Port Elizabeth role at Bidvest Bank Limited.

Primary Purpose

To generate revenue for Bidvest by sourcing new clients and proactively managing the account to maximize profitability.

To grow and retain a portfolio of high value banking relationships by performing proactive value adding partnership, by providing banking solutions and services to maintain and grow existing customer base.

To develop and maintain a portfolio of important revenue generating client relationships within the defined affluent market segment.

Qualifications

• Matric
• NQF6 - National Diploma
• Finance / Certificate in Banking
• FAIS RE5 Completed within allocated time-lines as prescribed by FSCA
• Recognized as per FSCA Relevant Financial qualification

Experience

• 2 years, Previous Business Banking and Relationship Management Sales experience, with exposure to financial services

Knowledge

• Sound understanding of business banking sales
• Customer relationship Management
• Good knowledge of sales and service principles

Technical

• Negotiating skills
• Presentation skills
• Good Communication Skills
• Networking ability
• Ability to sell

Personal

• Own vehicle and valid driver's license
• Attention to detail
• Time management (planning skills)
• Teamwork
• Self-motivated
• Resilient

Duties and Responsibilities

Finance

• To proactively cold call and find new clients for Bidvest to meet the monthly revenue target
• To educate and promote Bidvest's full product offering to clients to maximize the revenue that can be generated
• Manage the profit margins through providing clients with comparative information on rates and obtaining the best rates for specific banking products
• Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team
• Actively grow the client base by agreed target of new acquisitions a month in order to achieve the sales target

Portfolio

• Monitor, track and report on sales activity on a periodic basis and to ensure action is taken to meet sales targets
• Identify opportunities for cross selling and referrals to other product lines through developing a good understanding of client needs
• New revenue opportunities are identified and customer feedback on product

Risk Management

• Comply with governance in terms of legislative and audit requirements
• Understands clients risk profile and balance for individual clients by optimising product mix

Client Service

• Correctly anticipating and interpreting the clients' business requirements in order to get them to bank with Bidvest Bank, sell right product to right client and ability to close deals
• Providing relevant timely solutions to the client through researching the client's business in relation to the current economic climate and educating the client on Bidvest's products
• Providing excellent service that will result in client referrals and new business
• Taking on the role as the primary point of contact for the client, ensuring excellent service levels and quality to clients to ensure the retention of the client and a long-term working relationship
• Continuous face-to-face and telephonic interaction with clients in order to pre-empt and proactively address their needs
• Assist the client with innovative ways to gain maximum benefit from the products e.g. offering right product at right time
• Pro-actively manage the review process of clients' facilities, checking, submitting and motivating the business case for approval to credit and legal departments to achieve renewal in the necessary time period.
• (Providing all necessary documents)
• Train and assist the client on the necessary systems / processes to deal with the Bank in the most efficient way, client education
• Continual awareness of what is going on in the market and economy to provide relevant advice to the client at all times
• On-boarding – signing up client for first time, following the correct processes in terms of compliance, credit application and obtaining the facility with the relevant internal department

Admin Support

• Provide relevant reports in order to track progress
• Review the client files and ensure client information updated
• Update and manage all client interaction on the CRM system

Process Management

• Successful relationship building with legal, credit, Internal bankers, back office and Treasury in order to achieve clients' needs
• Work with legal and credit to ensure that all necessary documents are in place and delivered to clients
• Assist with SARB applications
• Follow up with all parties to ensure that queries are resolved

Training

• Manage own development to increase own competencies
• Ensure all 'other' product training is completed, to equip for cross-selling opportunities
• Ensure all Bidvest Bank mandatory training i.e. Anti-Money Laundry is completed
• Training and keep abreast with FICA, PoPI compliance and legislation
• Meet training deadlines as outlined in PDP
• Keeping abreast of Compliance (FICA) requirements
• Knowledge of Banking products and channels
• FAIS compliance
• Understand the sales cycle

This position is advertised in line with our commitment to Employment Equity.

Referrals increase your chances of interviewing at Bidvest Bank Limited by 2x.