Business Banker: Merchant Services

Capitec Bank Ltd.; Cape Town; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking energetic, self-motivated individuals to join their dynamic team in the banking sector. This role focuses on building and maintaining client relationships, providing exceptional service, and promoting innovative banking products. Ideal candidates will have a solid background in sales, particularly in a CRM environment, and a passion for client engagement. Join a forward-thinking company committed to diversity and excellence, and play a vital role in enhancing client experiences while contributing to business growth.

Qualifications

• 2-3 years experience in a CRM environment with sales responsibilities.
• Experience in FMCG, banking, or retail environments.

Responsibilities

• Build and maintain effective client relationships through excellent service.
• Promote and sell Business Bank and merchant products to clients.

Skills

Planning

Organising

Communication

Commercial Thinking

Interpersonal Skills

Computer Literacy

Education

Grade 12 National Certificate

Bachelor's Degree in Commerce or Marketing

Tools

MS Word

MS Excel

MS Outlook

Job description

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1.To see what life at Capitec is all about and complete a short assessment, pleaseclick here!

2. Once you have completed the above finalize your application by clicking apply below

• To build, maintain and optimise effective client relationships by providing excellent client service through engagement and consultation with existing clients including installation, after sales support and training on products.
• To contribute to the overall profitability of Business Bank by promoting and selling Business Bank and merchant products to new and existing clients.

Experience

Min:

• At least 2-3 yrs. proven experience in a CRM environment with responsibility for, or exposure to cross and upselling.
• Proven experience in identifying sales or business opportunities and/or customer needs and providing solutions for these.
• Building and developing a client base across a geographic area.
• Experience in a FMCG, banking or retail environment

Ideal:

• Providing on-site support and training to external clients
• Providing on-site technical support/client support within a retail/sales environment
• Cold-calling/external sales experience in a merchant acquiring environment, generating own selling opportunities

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Commerce or Marketing

Knowledge

Minimum:

• Commercial, economic, SME landscape (esp. in the relevant geographic area)
• Sales and sales optimisation techniques & principles
• Commercial/business know how (how businesses work.)
• Client relationship management principles
• Engagement/conflict management practices
• Performance culture

Ideal:
Knowledge and understanding of:

• Business banking landscape, product knowledge
• Stock control
• POS Solutions
• Capitec Bank Acquiring product knowledge

Skills

• Planning, organising and coordination skills
• Communications Skills
• Commercial Thinking Skills
• Interpersonal & Relationship management Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

• Clear criminal and credit record
• A valid driver's license and own vehicle is required as an inherent operational requirement of the job

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06