Business Analyst (Specialist)

Gibb; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A consulting firm in South Africa is seeking a Business Analyst specialist to deliver insights by analyzing processes, systems, and data. The role involves engaging with stakeholders, conducting gap analyses, and collaborating with technical teams to implement effective solutions. Strong skills in process mapping, documentation, and stakeholder communication are essential.

Qualifications

• Experience in business requirement analysis and stakeholder engagement.
• Strong skills in process mapping and improvement.
• Ability to document and validate functional requirements.

Responsibilities

• Engage with stakeholders to understand business objectives.
• Conduct gap analysis and impact assessments.
• Collaborate with technical teams to implement solutions.

Tools

Visio

BPMN

Job description

Core Purpose

The Business Analyst specialist will deliver insights and recommendations by analyzing processes, systems, and data, bridging business stakeholders and technical teams to ensure needs are accurately captured and translated into solutions.

Key Performance Areas

Business Requirement Analysis

Engage with stakeholders to understand business objectives and needs

Elicit, document, and validate functional and non-functional requirements

Conduct gap analysis and impact assessments for changes in business processes or systems

Process Mapping and Improvement

Analyze existing workflows and identify inefficiencies or areas for automation

Develop and maintain detailed process maps using tools like Visio or BPMN

Recommend and design improved business processes

Stakeholder Communication

Facilitate workshops, meetings, and interviews to gather input

Present findings and proposals to various audiences, including executives

Ensure stakeholder alignment and manage expectations throughout the project lifecycle

Solution Assessment & Validation

Collaborate with technical teams to design and implement solutions

Support testing efforts (e.g., UAT) by preparing test cases and validating outcomes

Evaluate the performance of implemented solutions and make recommendations for enhancement

Documentation and Reporting

Prepare clear business requirement documents (BRDs), functional specs, use cases, and user stories

Create reports, dashboards, or KPIs as needed for business tracking and decision-making

Maintain project documentation in accordance with internal standards