Business Analyst (SDLC/Agile) - Drive Client Success

Parvana; South Africa; On-site; ZAR 450 000 - 600 000; Full time

Job summary

A financial services company in South Africa seeks a candidate to collaborate with clients and IT to deliver system solutions. This role involves managing all phases of the Software Development Life Cycle (SDLC), providing essential business process support, and ensuring compliance with process adherence. Ideal candidates will have 3-5 years of relevant experience, a tertiary qualification, and strong client service management skills. You will work in a fun and respectful environment that encourages continuous learning and innovation.

Qualifications

• 3-5 years' relevant experience required.
• Expertise in Systems Development Life Cycle (SDLC) and project management processes.
• Strong client service management experience is essential.

Responsibilities

• Collaborate with clients and IT to deliver system solutions.
• Provide first-line system and business process support.
• Manage all phases of the Software Development Life Cycle (SDLC).
• Perform system/environment administration and release management.
• Identify improvements for service quality and productivity.

Skills

Client service management

Attention to detail

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Education

Relevant tertiary qualification

Job description

A financial services company in South Africa seeks a candidate to collaborate with clients and IT to deliver system solutions. This role involves managing all phases of the Software Development Life Cycle (SDLC), providing essential business process support, and ensuring compliance with process adherence. Ideal candidates will have 3-5 years of relevant experience, a tertiary qualification, and strong client service management skills. You will work in a fun and respectful environment that encourages continuous learning and innovation.