Business Analyst - Retail (6 months)

Recru-it; Johannesburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A South African recruitment firm seeks a Business Analyst with at least 6-8 years of experience in a retail environment. The ideal candidate will have a strong background in business analysis, agile methodologies, and the ability to facilitate workshops with stakeholders. Responsibilities include documenting business requirements and supporting systems implementations. This role is based in Johannesburg, Gauteng.

Qualifications

• Matric and a bachelor's degree in business administration, Information Systems, or related field.
• Business Analysis certification (e.g., CBAP, PMI-PBA) is preferred.
• Minimum 6-8 years' experience as a Business Analyst, preferably in a retail environment.

Responsibilities

• Elicit, analyze, and document business requirements across the retail value chain.
• Collaborate with cross-functional teams to define solutions and support implementation.
• Perform gap analysis and identify areas of improvement within retail operations.

Skills

Business Analysis

Agile methodologies

Waterfall project management

Stakeholder engagement

Education

Bachelor's degree in Business Administration or related field

Business Analysis certification (e.g., CBAP, PMI-PBA)

Tools

ERP systems

WMS systems

CRM systems

Job description

Summary

POSITION INFO :

Responsibilities

• Elicit, analyze, and document business requirements across the retail value chain.
• Collaborate with cross-functional teams to define solutions and support implementation.
• Support the development and execution of project plans aligned with business goals.
• Perform gap analysis and identify areas of improvement within retail operations.
• Define and document current and future state processes using appropriate tools.
• Facilitate workshops, interviews, and design sessions with business stakeholders.
• Support testing and validation of solutions to ensure business requirements are met.
• Create and maintain clear documentation such as BRDs, user stories, and process maps.

Qualifications

• Matric and a bachelor's degree in business administration, Information Systems, or related field.
• Business Analysis certification (e.g., CBAP, PMI-PBA) is preferred.

Experience

• Minimum 6-8 years' experience as a Business Analyst, preferably in a retail environment.
• Proven experience working across the retail value chain including buying, planning, warehousing, store operations, POS, ecommerce, and customer service.
• Minimum 6-8 years' experience as a Business Analyst, preferably in a retail environment.
• Warehouse Management Supply Chain BA expertise, our client needs deep knowledge of Supply Chain Inventory Management, Inbound, Outbound, Order Management, Receiving, Integration, Picking, Reporting, Finance, Bookings, Dispatch, Pack Changes, Master Data all the normal business procedures for Supply Chain Management and Warehouse Management.
• Experience in Agile, Waterfall, or Hybrid project environments.
• Strong track record of supporting retail systems implementations (e.g., ERP, WMS, CRM, OMS).